Lina Lin Email & Phone Number

Burlington, Ontario, Canada

• Efficiently managed over 100+ monthly purchase orders and vendor invoices for 8 stores to guarantee precision to payment schedules; maintained and reconciled financial records, enhancing the fiscal integrity of the.
• Oversaw detailed bookkeeping duties with the guidance of a controller using Excel, involving the accurate processing of transactions across accounts payable and receivable, and payroll for a workforce of 100+.
• Prepared precise financial statements and reports monthly, and performed bank reconciliations, ensuring the reliability of financial information for accountant verification and organizational decision-making.

Guelph, Ontario, Canada

• Provided excellent customer service to more than 15 customers hourly, leveraging strong communication and problem-solving skills to facilitate efficient checkouts and drive high satisfaction rates.
• Addressed and resolved customer complaints with professionalism, offering tailored solutions when needed, thereby cultivating enduring customer relationships and encouraging repeat patronage.
• Demonstrated exceptional multi-tasking abilities by efficiently balancing cashier duties, shelf stocking, and customer assistance, with a prioritization of customer service during peak hours.

• Conducted marketing analysis of Social Enterprise Incubation Program by researching social media platforms; Prepared detailed reports using SWOT analysis by gathering, analyzing, and interpreting market data.
• Designed a brochure for the Social Enterprise Incubation Program by Canva; performed content creation and social media post designing to promote by collaborating with other group members and assign tasks to other.

Master Of Management And Professional Accounting

Bachelor Of Commerce - Bcom, Accounting