Lina Lin Email & Phone Number

Radnor, Pa

Assisted the Compliance department by conducting in-depth research on SB 553, analyzing its provisions to assess applicability and implications for the company and developed a comprehensive report outlining the potential impact on operations, compliance requirements, and recommended actions to ensure adherence to the new regulations.Conducted detailed audits of 100+ HR employee files, quarterly HCP meals, and sales team rosters, ensuring compliance with regulatory standards and internal policies; identified and addressed discrepancies, leading to improved data accuracy.Designed and implemented an employee wellness and engagement calendar, incorporating a monthly theme and related activities and programs aimed at enhancing team morale and fostering a supportive workplace culture.

Newtown Square, Pennsylvania, United States

Inspect and validate SharePoint databases for 29 insurance plans across 11 states related to clinical policies for prior authorization to ensure data entry is accurate and complete for effective operation.Contribute to the service operation workflow that involves researching, drafting, approving, branding, and publishing of 100+ clinical policies.

Provide administrative support for the DH Physician's Administrative membersCoordinate department-sponsored programsUpdating databases, specifically related to credentialing and new practice onboarding, as necessary for the most efficient operation of the DH Physicians' practices and administration

Assume switchboard/phone system responsibilitiesGreet residents, families, visitors, volunteers, auxiliary, and staffMonitor lobby entrance and complete general office responsibilities while ensuring a safe environmentDirect telephone calls to the proper extensionProvide excellence in customer service when answering incoming calls and directing to appropriate personnelPerform other duties as assigned by Office Supervisor, as needed

Bachelor Of Arts - Ba, Health And Societies

Activities and Societies: West Philadelphia Tutoring Program (WPTP), Chinese Student Association (CSA), Peers Helping Integrate New.

High School Diploma

Graduated in the top 5% of the graduating class of 650 students.