Lina Dominguez Meneses Email & Phone Number

Los Angeles, California, United States

• Foster strong relationships with key decision makers (CEO/DPCS/DON) at 250+ hospice agencies in California.• Train clients on the effective use of HospiceMD as an EHR to ensure proper charting, creation of physician orders, use of clinical/financial reports and billing/claim submission.• Conduct in-person visits on a weekly basis to discuss agency needs and to provide software updates to ensure a high-level of customer satisfaction.• Travel to industry conferences to meet with new and existing clients to introduce them to HospiceMD and provide software related demos.

Los Angeles, California, United States

- Fostered strong relationships with 15+ hospitals and health systems in California and Nevada.- Facilitated prioritization and resolution of customer concerns across sales, finance and technical support departments. - Led weekly meetings with clients to discuss Telehealth needs, conduct business reviews and identify new business opportunities. - Spearheaded solutions for client needs that drove efficiency.- Managed client renewals and ensured agreements were up-to-date/within contractual compliance.

- Developed and led effective training programs for key accounts in the Northwest region and outside of the United States.- Translated client specific workflows and solution designs to create training materials, user manuals and assessments to help on-board healthcare professionals.- Assisted with client troubleshooting and user acceptance testing in preparation for their go-live with any new/existing Telehealth programs. - Led train-the-trainer sessions to help junior trainers, project managers and account managers become proficient with our various Telehealth products.

- Developed repeatable and scalable processes to achieve accurate pipeline management and maximize Salesforce utilization.- Promoted smoother hand-offs at all critical customer life cycle stages to accelerate the sales cycle.- Collaborated with sales and finance department to implement best practices to reduce friction. - Created a centralized proposal desk to ensure efficient and accurate contract documentation, internal messaging and pricing.

Goleta, Ca

Goleta, Ca

Santa Barbara, California Area