Lina Pugo Email & Phone Number

Participating in development process of a unique and complex Financial productTeam leading: - Building QA processes from scratch (evaluating and choosing tools, describing how things should work) resulting in highly productive test team - Recruiting/onboarding/mentoring/evaluating team members - Distributing/prioritizing tasks for team members - Maintaining QA board in Jira, testing processes in test management tool (PractiTest), test team documentation and roadmap, automation processes - Organizing release stabilization and deciding when release is ready for productionRelease management: - Following release processes - conducting regular meetings, making sure every part of release is done on time- Presenting release status to management- Release closure activitiesTesting:- New feature testing, documentation analysis, tests case creation and review- Regression testing- Exploratory testing- Bug reporting- Test automation Java/Selenide and Playwright/Typescript- Code review- Analysing CI results and fixing failed automation tests- Registering improvements to current system- Participating in analysis of new features- Documenting how developed features work

- Participating in 2 different projects/products related to Insurance- Leading a small project related to automation coverage and quality improvement- Test automation Java/Selenium and XML- Code review- Analysing CI results and fixing failed automation tests- Refactoring of outdated code- New feature testing, documentation analysis, tests case creation and review- Regression testing- Exploratory testing- Bug reporting

• Leading a team of 5 testers responsible for Solution (end-to-end) testing and distributing tasks between team members• Planning resources for upcoming releases - accepting release scope based on available resources and delivery dates, estimating test items• Participating in Solution and Configuration release planning and roll out, analysing release outcome• Responsible for release being tested and delivered on time• Defining scope of regression, automation and sanity• Cross-department communication• Communication with managers and representatives of each involved System regarding deliveries and defects• Working in an Agile environment• Managing team Jira board• Creating test reports – weekly team progress and general report for entire release• Training new employees and developing training plan• System Integration Test – testing integrations between various complex systems – CRM, Billing, order management, network, sales channels

• System Test – analysing solution proposals, creating test scenarios and executing them• Defect creating, dispatching and retesting• Finding design gaps and proposing enhancements to improve system• Regression Test – running test scenarios manually and automatically• Test Automation - participating in test scenario automation using specially developed Framework (in Java)• Sanity Tests – executing and analysing test cases that cover core functionality • Working with multi-language and multi-country environments in different development stages (system test, preprod, emergency, development, performance environments)• Administration – team leader responsibilities: distributing tasks to team members, training and consulting Testers, Developers and Business Analysts, reporting team progress to Senior Managers• Knowledge sharing presentations for other teams• Participating in trainings to improve skills in Siebel, SQL, Project Management, Agile

• Management of the following documents: Business Requirement Document, Functional Design, Deployment Guide, Roles and Responsibilities Matrix• Participation in requirements development with English-speaking contractor• Testing of the System in Test/Production environments, bug tracking in MantisBT• UI setup for different business roles, creating and updating R&R matrix• System Parameter setup in UI: Program, Partners, Products, Promotions• Regular communication with contractors in meetings, e-mail, Skype• Participating in launching of Siebel Loyalty• Personnel CRM, Google Drive, Wrike and other software training• Developing training documentation and presentations

• Editing videos in Adobe Premiere Pro, Final Cut Pro• Editing sound in Adobe Audition• Synchronizing video and sound in Plural Eyes• Creating DVDs in Adobe Encore• Making videos of ads, weddings, events, reportage

• Working in television News department• Editing videos in Canopus Edius• Recording and editing sound in Sony Sound Forge, Pro Tools LE, Adobe Audition• Creating news texts and recording it• Participating in ad creation

• Customer Support via e-mail in English and Russian• Verifying personal documents• Attracting affiliates to company

Bachelor'S Degree, Computer Science

Education record