Brenda Lin Email & Phone Number

Austin, Texas, US

San Francisco, California, US

San Francisco, California, US

Evisort is on a mission to change how companies interact with their legal documents. Evisort works by using advanced artificial intelligence models to help companies organize and understand the important business data contained in their legal documents. Information locked away in documents becomes searchable, and key terms can be surfaced to the right.

San Francisco, CA, US

Rentlytics solves the core analytical challenge of the modern multifamily real estate business: critical data is scattered across assets, making it difficult to access or understand.The Rentlytics Business Intelligence platform brings all of the data important to your portfolio into one place, and makes this data easy to analyze, share and act on. Today.

Toronto, ON, CA

• Sales solutions consultant / customer success servicing west region enterprise and partnership accounts
• Pre and post-sales support of client opportunities and renewals; as well as account planning with sales teams to drive content revenue strategy and upsell
• Drive quarterly/annual service reviews with clients focusing on areas of data/product improvement, content concerns, vendor scorecard feedback, and maintain relationships with key market data contacts
• Analyze and assess account risks/churn rate regarding content and product usage through metrics reporting platforms
• Promote product value through client trainings, best practices around content, and understanding individual account data needs and use cases
• Optimize client experience through on-boarding /implementation support, notifications on changes that may impact business processes, resolving content quality concerns, and driving voice of the customer feedback to.

Toronto, ON, CA

• Extensive technical and data knowledge of Thomson Reuters financial products and platforms
• Collaborate with content specialists and product managers resolving client product questions, data concerns, and feedback
• Report and analyze areas of product support needs, enhancement requests, product errors, and data issues to relay back to product and application support teams
• Train and support clients in all aspects of content and product functionality (generating reports, use of data items, product training, content issues, and understanding user workflow)
• Data expert in private equity and deals content sets (Equity, Debt, Municipals, Loans, Mergers & Acquisitions), company fundamentals, estimates, ownership, and research reports.

New York, NY, US

• Product life-cycle planning and development on partnerships, new product launches (mobile offerings), pricing, migration strategy, enhancements, product fixes, and roadmaps
• Documented and tested product enhancements, functionality, and design changes in test environments (Factiva, Wall Street Journal Professional, Mobile, and Ipad applications)
• Created training material for Sales, Account Managers, and Relationship Managers on product enhancements, roadmaps, and strategy
• Analyzed and reported client product usage and product performance metrics for executive management, sales renewals, and business strategy
• Supported Product Development teams in understanding/ mapping requirements for product enhancements and the feasibility of proposed projects
• Global point of contact for all Corporate Markets client feedback and manager of multiple online feedback forums

Jersey City, New Jersey, US

Generated new client leads and maintained sales pipeline for AvePoint's DocAve software. Well versed in database management tools, system environment, and common IT administrator problems such as data migration, user level permissioning, SQL server space, and cloud storage.

New York, New York, US

• 7 on Your Side consumer reports division of New York ABC Eyewitness News
• Researched consumer reports, gathered information from sources, and assisted with news content production
• Processed video ingests, wrote script logs, kept track of backup files, and organized assignment charts
• Evaluated the morning meetings and maintained administrative responsibilities – voicemail, hotline, e-mails

Menomonee Falls, Wisconsin, US

• Analyzed daily sales targets, credit reports, payroll budgets, scheduling, and inventory price changes
• Rotational in operations management, product placement, customer service, and employee relations
• Conducted customer survey research on areas of store improvement and prepared an impact analysis project which was implemented in the store at the end of my internship.

New Brunswick, US

• Managed the Collections division of the accounting department and maintained all incoming payments from ad sales.
• Monitored all client accounts for overdue payments - sending invoice reminders, e-mails, and telephone calls.
• Produced and wrote front page university news on politics, campus news, local events, and professors.

Morristown, New Jersey, US

Analyzed past projects in the China region - focusing around irrigation implementation, waste management, and bridge construction/planning.

Bachelors, Economics, Journalism & Media

New York Real Estate License

Education record

New Jersey Real Estate License Certification