Michael Lince Email & Phone Number

Birmingham, Michigan

Canton, Michigan

• Lead team toward achieving profitable sales goals and maintaining a high standard of professionalism, while delivering excellent customer service• Partner with account managers and vendors to ensure store facilities are maintained efficiently and brand maintenance standards are upheld• Troubleshoot company assets (computers, POS systems, power equipment, HVAC systems and refrigeration in order to determine the need for outside maintenance or if it can be internally fixed• Monitor property budget, focusing on the cost of utilities, daily supplies, and vendor projects

Plymouth, Michigan

• Sell membership cards in order to increase the number of returning guests, while implementing a culture that encourages a sales mentality amongst fellow employees• Answer customers’ inquiries and provide information on procedures or policies; resolve customer complaints• Provide excellent customer service in order to develop an immense clientele and returning customer base• Perform administrative duties; answer telephones, arrange meetings/lessons, and consult with customers on what will best satisfy their needs

Plymouth, Michigan

• Establish and enforce behavioral rules and procedures to maintain order among children, while teaching them ways to properly interact in a social environment• Meet with parents and guardians to discuss their child’s progress and areas of concern• Identify cases involving domestic abuse or other family/social issues affecting children’s development

Education record

Bachelor Of Science (Bs), English Language And Literature, General

Activities and Societies: Eastern Echo