Professor (Aug 2022 - present)Associate Professor (Sep 2017 - Aug 2022)Assistant Professor (Sep 2013 - Sep 2017)- Member of the University Reappointment, Tenure, and Promotion (RTP) Committee (Aug 2022 - May 2024)- Member of the Executive Committee of the Academic Senate at Cal Poly Pomona (May 2019 - May 2022)- Senator, Academic Senate at Cal Poly Pomona (May 2019 - May 2022)- Chair of the RTP Committee at Collins College (Aug 2019 - Aug 2021; member: Aug 2018 - Aug 2019): Led a major revision of the RTP document/criteria (2020/21 - 2024/25). - Chair of the Curriculum Committee in Collins College of Hospitality Management (Sep 2014 to Aug 2016): Led the curriculum updates and made it ready for the quarter-to-semester conversion in 2018. - Regular Teaching Load: 24 credit hours a year (12 credit hours a semester).Courses developed and taught (three digits = quarter class; four digits = semester class): HRT 201 Tourism ConceptsHRT 2990 The Arts of Thai Cuisine (Study Abroad)HRT 302/3020 Hospitality Marketing ManagementHRT 3410 Professional Work ExperienceHRT 350/3500 Hospitality Human Resource ManagementHRT 390 Hotel/Resort Sales, Advertising, and Public RelationsHRT 499 Social Media in Hospitality MarketingHRT 4880/6880 Market Analysis in the Lodging and Tourism Industries (I)HRT 4000 Market Analysis in the Lodging and Tourism Industries (II)HRT 6000 Independent StudyHRT 603 Hospitality Strategic MarketingHRT 630/6300 Hospitality Information Technology ManagementHRT 650/6500 Human Resource Management in the Hospitality IndustryHRT 6600 Hotel/Resort Planning and DevelopmentHRT 6920/6960 Hospitality Professional Paper/Master's Thesis GBA 5990 Special Topic for (Business Administration) Graduate Students – CoStar Real Estate Analytics CPU 2990 Our Automated Future - 3-unit team-teaching General Education (GE) course in Area E: Lifelong Learning & Self DevelopmentCLS 4820 Study Abroad: International Fieldwork, GE course in Area C3 or D4.

Contributed viewpoint articles about hospitality and tourism management every other week

Classes developed and teach for the University's International MBA Program at the AACSB-, EQUIS-, and AMBA-accredited Business SchoolBS 6647 Service Management BS 6649 Service Marketing

- Kauffman Professor of Entrepreneurship and Innovation (Feb 2012 - Aug 2013) - Faculty Advisor for The Renée Crown University Honors Program Developed and taught:HPM 200 Social Media in Service OperationsHPM 300 Leadership and Career Development HPM 321 Hotel and Resort OperationsHPM/NSD 314 Hospitality Human Resource Management HPM 499 Honor Capstone Thesis

Developed and taught: Senior Career Seminar - Social Media in Hospitality

Provided consulting and translation service to support Starwood’s corporate-wide effort of welcoming outbound Chinese tourists within the property.

Graduate Part-time InstructorTaught RHIM 3380 - Managed Services: Analysis of on-site food service management and its importance to the hospitality industry (Fall 2007 to Spring 2009). Teaching Assistant

Led the department.

Trained in the Front Office; Crossed-trained in the Accounting Department with the Controller.

Rotated and trained in every operational positions in the hotel.