Motivated and mentored sales team to meet objectives and loss prevention goals.Provided coaching and counseling to associates, consistently monitoring and reviewingsales results.Led associates in cultivating a selling culture that maximized store profitability.Delivered excellent service to ensure high levels of customer satisfaction, resolving customer concerns and complaints professionally and in a timely manner.Ensured that visual and operational elements were consistent with company standards, contributing to a cohesive and appealing store environment.Protected company assets through effective inventory control and loss prevention practices.Coordinated the packaging and dispatch of customer orders, maintaining a high level of order accuracy.Proficiently diagnosed and resolved hardware and software issues, ensuring minimal downtime and optimal system performance.Demonstrated a customer-centrist approach to resolving hardware and software issues, minimizing disruption to customers' operations.