User Support Technician
CurrentProvide dedicated support to the clients ..Making sure to resolve the issues on timely manner . handling all the complex situations with extra care and support .
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Lincon Kumar is listed as User Support Technician at JK Consultants, a with 23 employees, based in Brampton, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Lincon Kumar.
Lincon Kumar previously worked as Account Manager at Red Hat and Account Manager at Meta.
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With over 9 years of dedicated experience in account management and customer service, I've had the privilege of spearheading growth initiatives for prominent organizations such as Meta, Red Hat, and Sutherland Global Services. My journey has been shaped by a deep commitment to fostering lasting client relationships and driving businesses towards success.In my roles, I've honed a diverse skill set, encompassing strategic account management, client retention strategies, and delivering exceptional customer experiences. My passion lies in understanding clients' unique needs and crafting tailored solutions that not only meet but exceed expectations. The key to my approach is blending a strategic vision with a hands-on, proactive mentality.I firmly believe that every interaction is an opportunity to learn, evolve, and make a meaningful impact.
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Brampton, Ontario, Canada
Provide dedicated support to the clients ..Making sure to resolve the issues on timely manner . handling all the complex situations with extra care and support .
Malaysia
o Successfully sell the company offerings or services to well-known enterprise accounts.o Establish a strategic partnership with customers on different levels of their organization, whileunderstanding their business needs and presenting solutions to address those needs.o Create strategic plans to develop new accounts and expand existing accounts.o Represent Red Hat to the customer and the customer to Red Hat in all sales-related matters. o Understand the customer business, product requirements, and industry challenges.o Work collaboratively with a solutions architect, overlay structures, and inside salesrepresentatives
Singapore
o Provide dedicated account management to strategic advertising clients.o Consult and coach advertisers to achieve greater results on Facebook.o Troubleshoot and resolve issues in a timely manner.o Gather advertiser feedback to enhance current and future ad products.o Identify trends to increase advertiser satisfaction with the support process.o Develop strategies and tactics to drive revenue and increase advertiser satisfaction.o Contacting new and existing clients (Agencies or Advertisers) via telephone, chat, and emailon a daily basis, identifying sales opportunities, and providing these businesses with the bestsolution for their business goal.
Other employees you can reach at jkconsultants.com. View company contacts for 23 employees →
Marcin Spokojny
Colleague at Jk ConsultantsLondon, England, United Kingdom
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Janak Janak
Colleague at Jk ConsultantsSurat, Gujarat, India
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Al Harding
Colleague at Jk ConsultantsMiami, Florida, United States
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Peter Ogola
Colleague at Jk ConsultantsNairobi, Nairobi County, Kenya
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Sophia Souz
Colleague at Jk ConsultantsLos Angeles, California, United States
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Margaret Kyalo
Colleague at Jk ConsultantsNairobi, Nairobi County, Kenya
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Rajaram More
Colleague at Jk ConsultantsPune, Maharashtra, India
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Emmanuel Adu
Colleague at Jk ConsultantsAccra, Greater Accra Region, Ghana
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Mohd Asif
Colleague at Jk ConsultantsUjjain, Madhya Pradesh, India
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Mark Hoffman
Colleague at Jk ConsultantsYucaipa, California, United States
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Quick answers generated from the profile data available on this page.
Lincon Kumar works for JK Consultants.
Lincon Kumar is listed as User Support Technician at JK Consultants.
Lincon Kumar is based in Brampton, Ontario, Canada while working with JK Consultants.
Lincon Kumar has worked for Jk Consultants, Red Hat, and Meta.
Lincon Kumar's colleagues at JK Consultants include Marcin Spokojny, Janak Janak, Al Harding, Peter Ogola, and Sophia Souz.
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