Linda Chidester Email and Phone Number
Linda Chidester is a Contact Center Consultant at Driva Solutions, LLC.
Driva Solutions, Llc
View- Website:
- drivasolutions.com
- Employees:
- 7
-
Subcontracted ConsultantDriva Solutions, Llc May 2013 - PresentBellevue, Washington, United StatesSupporting a multitude of industries and clients in all aspects of call center operations & outsourcing, including long term interim management engagements and continuous support for key clients. -
Director, Oem And Managed Teleservices Vendor ManagementMicrosoft Dec 2010 - Jan 2013Redmond, Washington, United StatesMicrosoft Global Outsourcing (MGO) -
ConsultantSlalom Dec 2009 - Dec 2010Redmond, Washington, United StatesSupported vendor management and procurement for the global outsourcing division of a computer software company. -
Subcontracted ConsultantDriva Solutions, Llc Jan 2004 - Dec 2009Bellevue, Washington, United StatesSupporting a multitude of industries and clients in all aspects of call center operations & outsourcing, some with interim management. -
Independent ConsultantUs Coffee Company Sep 2003 - Nov 2004Seattle, Washington, United StatesManaged implementation of company's first outsourced call center services and defined business requirements for new CRM to support outsourced services.
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Independent ConsultantUs Wireless Carrier Nov 2000 - Nov 2001Bellevue, Washington, United StatesInterim VP of Customer Service responsible for eight internal call centers, four outsourcers and over 4,000 combined agents.
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Independent ConsultantUs Internet Service Provider May 1999 - Sep 2000Provided guidance for integration of acquisitions and creation of national call center
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Independent ConsultantUs Wireless Carrier Jul 1998 - Apr 1999Kirkland, Washington, United StatesVendor selection, contracting and implementation of call centers in Nova Scotia and Colorado for 1,100 agents.
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Independent ConsultantUs Wireless Carrier Mar 1996 - Jan 1998Rio De Janeiro, BrazilConsultant on Customer Operations (Customer Activations, Customer Care, Accounts Receivable & Billing) for joint venture to win cellular licenses in Brazil.
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Vice President, Customer ServiceMccaw Cellular / At&T Wireless Mar 1993 - Jan 1996Kirkland, Washington, United StatesMessaging Division
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Customer Service Leader, Axys Project TeamMccaw Cellular / At&T Wireless Jan 1992 - Mar 1993
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Customer Service Leader, North American Cellular Network Project TeamMccaw Cellular / At&T Wireless Mar 1991 - Jan 1992
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Manager, National Customer CareMccaw Cellular / At&T Wireless Dec 1988 - Mar 1991National after-hours and weekend support for 40 Cellular One markets. Highly specialized team utilizing 13 disparate billing systems and cellular switches with unique market specific business processes.
Frequently Asked Questions about Linda Chidester
What company does Linda Chidester work for?
Linda Chidester works for Driva Solutions, Llc
What is Linda Chidester's role at the current company?
Linda Chidester's current role is Contact Center Consultant.
Who are Linda Chidester's colleagues?
Linda Chidester's colleagues are Zulma Pereira, Ngahuia Chase-Carrington, Maria Contreras, Anant Kumar, Aura Quintero.
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Linda Chidester
Buckhannon, Wv -
linda chidester
United States -
2sbcglobal.net, wlake.org
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1gmail.com
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