Linda Chidester

Linda Chidester Email and Phone Number

Contact Center Consultant @ Driva Solutions, LLC
united states
Linda Chidester's Location
Kirkland, Washington, United States, United States
About Linda Chidester

Linda Chidester is a Contact Center Consultant at Driva Solutions, LLC.

Linda Chidester's Current Company Details
Driva Solutions, LLC

Driva Solutions, Llc

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Contact Center Consultant
united states
Website:
drivasolutions.com
Employees:
7
Linda Chidester Work Experience Details
  • Driva Solutions, Llc
    Subcontracted Consultant
    Driva Solutions, Llc May 2013 - Present
    Bellevue, Washington, United States
    Supporting a multitude of industries and clients in all aspects of call center operations & outsourcing, including long term interim management engagements and continuous support for key clients.
    View
  • Microsoft
    Director, Oem And Managed Teleservices Vendor Management
    Microsoft Dec 2010 - Jan 2013
    Redmond, Washington, United States
    Microsoft Global Outsourcing (MGO)
    View
  • Slalom
    Consultant
    Slalom Dec 2009 - Dec 2010
    Redmond, Washington, United States
    Supported vendor management and procurement for the global outsourcing division of a computer software company.
    View
  • Driva Solutions, Llc
    Subcontracted Consultant
    Driva Solutions, Llc Jan 2004 - Dec 2009
    Bellevue, Washington, United States
    Supporting a multitude of industries and clients in all aspects of call center operations & outsourcing, some with interim management.
    View
  • Us Coffee Company
    Independent Consultant
    Us Coffee Company Sep 2003 - Nov 2004
    Seattle, Washington, United States
    Managed implementation of company's first outsourced call center services and defined business requirements for new CRM to support outsourced services.
  • Us Wireless Carrier
    Independent Consultant
    Us Wireless Carrier Nov 2000 - Nov 2001
    Bellevue, Washington, United States
    Interim VP of Customer Service responsible for eight internal call centers, four outsourcers and over 4,000 combined agents.
  • Us Internet Service Provider
    Independent Consultant
    Us Internet Service Provider May 1999 - Sep 2000
    Provided guidance for integration of acquisitions and creation of national call center
  • Us Wireless Carrier
    Independent Consultant
    Us Wireless Carrier Jul 1998 - Apr 1999
    Kirkland, Washington, United States
    Vendor selection, contracting and implementation of call centers in Nova Scotia and Colorado for 1,100 agents.
  • Us Wireless Carrier
    Independent Consultant
    Us Wireless Carrier Mar 1996 - Jan 1998
    Rio De Janeiro, Brazil
    Consultant on Customer Operations (Customer Activations, Customer Care, Accounts Receivable & Billing) for joint venture to win cellular licenses in Brazil.
  • Mccaw Cellular / At&T Wireless
    Vice President, Customer Service
    Mccaw Cellular / At&T Wireless Mar 1993 - Jan 1996
    Kirkland, Washington, United States
    Messaging Division
  • Mccaw Cellular / At&T Wireless
    Customer Service Leader, Axys Project Team
    Mccaw Cellular / At&T Wireless Jan 1992 - Mar 1993
  • Mccaw Cellular / At&T Wireless
    Customer Service Leader, North American Cellular Network Project Team
    Mccaw Cellular / At&T Wireless Mar 1991 - Jan 1992
  • Mccaw Cellular / At&T Wireless
    Manager, National Customer Care
    Mccaw Cellular / At&T Wireless Dec 1988 - Mar 1991
    National after-hours and weekend support for 40 Cellular One markets. Highly specialized team utilizing 13 disparate billing systems and cellular switches with unique market specific business processes.

Frequently Asked Questions about Linda Chidester

What company does Linda Chidester work for?

Linda Chidester works for Driva Solutions, Llc

What is Linda Chidester's role at the current company?

Linda Chidester's current role is Contact Center Consultant.

Who are Linda Chidester's colleagues?

Linda Chidester's colleagues are Zulma Pereira, Ngahuia Chase-Carrington, Maria Contreras, Anant Kumar, Aura Quintero.

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