Linda Cingle Email & Phone Number

Streetsboro, Ohio

Responsible for $10 million worth of product shipped to Europe, Asia, Australia, New Zealand & Mexico for such retailers as Costco and Toys R Us. Receive, process and prioritize orders through shipment and completion of documentation. Check availability of product to meet customer’s ship date and print all necessary carton labels and/or assembly instructions. Prepare all documents pertaining to shipments including: invoices, packing lists, shipper’s letter of instructions, wood… Show more Responsible for $10 million worth of product shipped to Europe, Asia, Australia, New Zealand & Mexico for such retailers as Costco and Toys R Us. Receive, process and prioritize orders through shipment and completion of documentation. Check availability of product to meet customer’s ship date and print all necessary carton labels and/or assembly instructions. Prepare all documents pertaining to shipments including: invoices, packing lists, shipper’s letter of instructions, wood packing declarations, and free trade agreements, Letters of Exceptions and any other necessary documents. Arrange shipments with multiples forwarders & trucking firms by bookings and scheduling load pickups Provide customer service to International customer base, answering all requests in a timely manner, often communicating & utilizing information from Shipping, Safety, QC and Graphics to satisfy customer’s needs. Show less

Responsible for all aspects of billing a multi-million dollar account, Time Warner. Partnered with client in design and execution of orders for marketing applications, i.e., web banners, print ads, mailing materials and out-of-home materials. Coordinated with internal design and mailing departments, as well as outside vendors, to ensure projects were completed, mailed and shipped on time. Initiated vendor quotes and generated purchase orders for a wide range of print… Show more Responsible for all aspects of billing a multi-million dollar account, Time Warner. Partnered with client in design and execution of orders for marketing applications, i.e., web banners, print ads, mailing materials and out-of-home materials. Coordinated with internal design and mailing departments, as well as outside vendors, to ensure projects were completed, mailed and shipped on time. Initiated vendor quotes and generated purchase orders for a wide range of print projects and completed invoices for payment. Show less

Hudson, Ohio

Commended for thoroughness and diligence in processing orders within 24-48 hours. Answered customer calls from 25 different exchanges covering two serving areas. Utilized problem-solving skills by taking the initiative to work with other departments to resolve customer problems. Skilled in attention to detail, ability to prioritize and follow through to completion. Maintained excellent documentation process for all business accounts in serving area. Assisted customers… Show more Commended for thoroughness and diligence in processing orders within 24-48 hours. Answered customer calls from 25 different exchanges covering two serving areas. Utilized problem-solving skills by taking the initiative to work with other departments to resolve customer problems. Skilled in attention to detail, ability to prioritize and follow through to completion. Maintained excellent documentation process for all business accounts in serving area. Assisted customers in selecting services that would best fit their needs by patiently answering their questions. Developed, customized and provided training and materials for new telephone system installations. Responsible for identifying customer needs and then designing telephone service & systems accordingly. Assisted in sales presentations by explaining, in easy to understand terms, benefits of the product to customers. Educated new salespeople about ordering procedures to insure that customers were provided with best service/equipment possible. Initiated, designed and maintained over 3,000 customer database records for staffing, competitive strategizing and sales forecasting for dial tone and special services customers. Produced all orders, schedules and coordinated system installations, including ordering all equipment. Responsible for tracking completed orders to ensure proper billing and sending thank you letters with contracts. Show less