• Managed multiple multi-million dollar software development projects simultaneously through the SDLC lifecycle utilizing Waterfall methodology. • Managed many vendor software upgrades for Element Management Systems (EMS), includes new features, Operational Measurement enhancements and the development and implementation of newly added alarms. • Led project team in agile development of performance tools used by Engineering and Service Assurance groups. • Led multi-cultural teams in collaborative planning meetings where architectural designs were reviewed, project timelines established and accepted by project team and stakeholders.• Conducted kick-off meetings where Business Requirements, Project Objectives, Scope, Budget and Resources of the project were discussed and agreed upon. • Provided regular communication of project progress to all stakeholders keeping everyone up to date on target date of deliverables, outstanding issues, and any escalations as appropriate. • Managed Network deployment of servers, probes and other types of equipment into Wireless Data Centers and Core sites.• Managed project budget ensuring the project was within budget for all resources. • Manage User Testing and Acceptance, Product Deployment and Warranty Support.

• Acted as single point of contact for projects coming from Sprint customer that required Ericsson PM work assignments. • Mentored and trained new PMs in the Onboarding process making sure relevant PM tools, processes and documentation were made available and followed. • Participated in department budgeting planning and quarterly forecasting. • Managed several projects > $10M for the deployment of Mini-Macros into Sprint’s 4G network. • Participated in the development of requirements and testing of Ericsson’s new automated system for work intake. • Led multi-cultural teams in collaborative planning meetings where architectural designs were reviewed, project timelines established and accepted by project team and stakeholders.• Conducted kick-off meetings where Business Requirements, Project Objectives, Scope, Budget and Resources of the project were discussed and agreed upon. • Provided regular communication of project progress to all stakeholders keeping everyone up to date on target date of deliverables, outstanding issues, and escalations as appropriate.

• Managed medium – large size development projects. Implemented new applications for Sprint Network inventory. • Gathered requirements across many functional groups for new inventory system. • Led diverse development teams in the design and development of new inventory system • Managed testing of the application per the established testing and quality control criteria. • Deployed new application into production and monitored through the warranty period.

Participated in the design and development of computer systems suitable for work flow production. Evaluated applications to determine enhancements needed. Involved in the research and development of new technologies. Heavily engaged in system testing of new and existing applications. Wrote technical documentation on procedures of how to process work order request using various systems. • Resolved automation problems with interconnected applications which prevented work orders from flowing through the systems. • Implemented a Tiger Team of 10 to track work orders through each application to determine the root cause. This approach discovered missing order attributes necessary and resulted in our ability to correct issues within the impacted application which resulted in 100% work order workflow. • Development of new in-house inventory application that improved workflow, task management and work order distribution rules and processes by 25% upon implementation. • Researched, Led discussions & Trained on Integrated Services Digital Network (ISDN), High Speed Data (HSD), and Asynchronous Transfer Mode (ATM) Technologies• Developed Technical Documentation for many new technologies that was used to provide instruction on how to work orders through new system.