Pre/Post Sales support of enterprise level card access/CCTV/IP Video/integrated alarm functionality across entire footprint for major banking account.

Built and maintained a strong professional relationship amongst 50 major insurance carrier representatives by developing a higher level of rapport and loyalty to ensure the value add of a dedicated liaison while increasing revenue 10% yearly of safety program.Increased client ROI up to 30% from data analysis research by highlighting policyholders use of safety program, potential problems and improvement of individual program effectiveness.Leader of account executives and technology/product specialists for presentation and portfolio development, including creation of customized client/carrier safety training topics, weekly webcasts and other SQL based collateral.

Collaborated with BellSouth Business Channel Managers in strategic planning/goal setting within a 20,000 person care organization to evaluate the feasibility of implemented new products and the support of them.Managed new client relations and account expansion by promoting client(s) understanding of wireless products and servicesExpanded new product usage with existing portfolio of clients.Executive escalation single point of contact for reviewing and developing recommendations to eliminate cases of customer dissatisfactions by ensuring operation efficiencies were met and improved through enhanced business polices and processes.

Served as the operational liaison between the AT&T and the General Electric Field Sales Teams (GE Appliances, NBC Studios, Penske Truck Leasing, GE Transportation) for all voice and data networking services.Improved provisioning cycle time by for voice and data orders by 50% by creating a minimization and consolidation process.Analyzed and reported all life-cycle sales activity while successfully improving the organizations overall corporate Six Sigma value from 2.45 to 3.9.Achieved a 19% sales increase over a one year period by addressing all post-sale service issues expeditiously.Managed and coordinated the service delivery of 27 complex international DS3 bandwidth channels for the NBC Studios broadcast of the 2004 Athens Summer Olympics coverage