Linda Krause Email and Phone Number

Implementation: Ensure smooth execution of solutions by collaborating with operations, carriers, and partners. Oversee documentation, customs, and regulatory compliance.Technology Integration: Use tech for shipment tracking, management, and reporting, providing clients with transparency and updates.Continuous Improvement: Evaluate solution effectiveness, seeking ways to enhance efficiency and reduce costs.

- Responsibility for customer retention for the company´s Key Automotive clients- Continuous Improvement Management for Automotive Key Accounts throughout the whole Supply Chain incl. Operative Processes, i.e. Root Cause Analysis, Development and Implementation of Solutions in case of deviations that effect Customer Satisfaction, Internal or External savings, Productivity improvement, Cash Collection process improvement- Implementation of Customer Excellence Program tools, e.g. Voice of the Customer, Red Zone Matrix

- Continuous Improvment Management for Automotive Key Accounts throughout the whole Supply Chain incl. Operative Processes, i.e. Root Cause Analisis, Development and Implementation of Solutions in case of deviations that effect Customer Satisfaction- Development and Supervision of accomplishment of Standard Operation Procedures y KPI’s - Responsability of Customers Satisfaction and Retention within the Seafreight Business - Coordination of cross- and up-selling projects

- Directly reporting to Production Control and Logistics Director- Finance: Mid- and long-term Investment planning and coordination, launch costs and general overhead planning, steering and measuring for whole logistics area, -Strategy: Development of the logistics area´s mid- and long-term strategy, incl. a pilot leadership approach, key performance indicators, and personnel related topics (based on Business Cases)- Key Performance Indicators (KPI): Development and rollout of an overall key performance dashboard in order to measure and steer the operative logistics area as well as the coordination of the deflected activities - Human Resources (HR): Interface to HR regarding personnel related topics (Blue and White Collar), e.g. defining the hiring curve, setting up and implementing a salary table- Communication: Control and Coordination of all Logistics related communication activities, i.e. organization of logistics events, intranet communication, establishing information channels to Blue Collar Workers- Special projects and coordination of task forces of operative logistics activities and planning topics, e.g. establishment and installation of the International Dispatch Warehouse

- Electro Mobility Strategy: Development and Implementation of Electro Mobility Strategy worldwide based on calculation of ROI for car dealers, incl. development of legal contracts - Auditing Strategy: Development of Auditing Strategy in NAFTA and Latin America for Audi dealers (based on legal and brand requirements), auditing of dealers- Qualification Strategy and Rollout: Training and certification of Audi Importers and Audi dealers (>50 establishments) in NAFTA and Latin America regarding After Sales Standards as well as Auditing Processes, incl. development of training documents- Quality Process Responsible (QPR): Responsibility for Sales and Marketing Area at AUDI AG, incl. implementation of process oriented Quality Management, internal audits, consultancy regarding process standards and required documentation (TÜV Standards)

Master Thesis Topic: Intraorganizational Knowledge Transfer at High Personnel FluctuationModerator´s Trainings (e.g. Process Mapping, Problem Solving, A3)

- Business Analysis: Development of a market/competitors analysis and tracking regarding national/international Bonus Programs - Mobile Strategy: Support of the development of mobile strategies (Payback App), incl. evaluation of customer requirements

- Business Analysis: Calculation of mid-term and long-term business cases and their implementation based on (potential) customer profiles

Working Student at Catholic University Eichstätt-Ingolstadt

- Marketing activities: support of development of new merchandise articles, incl. evaluation of offers, price comparison, translation activities- Communication: support of organization of events (esp. expositions)

Development of marketing documents, organization of marketing activities to local tourism companies as well as organization of events