Was responsible for reporting employees/potential new hires of disciplinary actions regarding licensure/Certification to Employment/Labor Relations (ER/LR/) Human Resource Officer (HRO) Service Chief’s and Supervisor’s according to the National Practitioner Data Bank. Resetting of User ID’s/Passwords for current employees and potential new hires when requested. •Maintained and updated all dependent medical staff databases. •Created purchase card orders to verify new hires and current employees’ education, employment, licenses and certification for employment purposes.Reconciliation of purchase card orders on monthly basis for auditing purposes.Participated in monthly credentialing meetings via conference call. Created credentialing job instruction sheets/Flow charts for new hires & inter office staff for credentialing process. Conducted reference, employment, education etc. verification on potential job applicants using primary and secondary source verification.Level 400 Credentialer for dependent providers.Timely submission of sending warning e-mails to employees as reminders to renew soon to expire licenses/certifications within a 30-day time frame according to policy and procedures. Recommended/Implemented U.S.A. Staffing application for paperless credentialing process to eliminate waste and ensure productivity/accountability.Verified the professional licensing, training, and certifications of professional medical staff to ensure healthcare professionals comply with all established regulations and guidelines along with other pertinent data that is related to the credentialing of all healthcare professionals.Trained new employees on Vetpro, USA Staffing systems and credentialing processes.

Lead Credentialer for dependent providers Deactivated employees VetPro files who have may have resigned, retired or granted termination of employment.Enrolled new/returning employees into the credentialing VetPro application system.Reviewed all application packages to ensure all necessary paperwork was completed. Ensured that all individuals were credentialed in a timely manner along with current and active license/certification in good standing.Performed primary and secondary source verifications of credentials according to departmental policy.Generated weekly, monthly reports from credentialing data to help ensure licenses/certifications remained active and in good standing among all medical professionals. Trained new employees on VetPro system and credentialing processes.Verified state licenses and board certifications via research using multiple data bases such as the National Practitioner Data Bank Report, online verification of medical licenses via state, Federation of State Medical Boards, Uniform License Application etc.Complied with HIPAA, diversity principles, corporate integrity, compliance program policies and other applicable corporate and departmental policiesDeveloped and maintained mutually beneficial relationships with peers in other Department of Veterans Affairs Medical Centers associated with medical staff credentialing and privileging activities.Managed all appropriate Department of Veterans Affairs (DVA) handbooks, manuals, directives, circulars and bulletins regarding the Credentialing Program.Assisted in interpretation and enforcement of Medical Staff Bylaws and Joint Commission standards and provided guidance to medical staff when necessary. Executed the Work without Compensation (WOC) internship program for students seeking to gain on the job training with-in their scope of study

Ensured New Providers applications met credentialing standards prior to being credentialedEnsured upon completing of credentialing and qualifying standards new providers were added to the Network within the defined timeframesParticipated in Credentialing Committee and other credentialing meetingsCollected missing information via phone, fax, and/or letter from current providers in order to complete the re-credentialing process

Professionally and courteously verified appointment times with patients.Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.Maintained confidentiality of and updated 300 files daily, skillfully handling paper and electronic records.Responsible for mailing of patients reminder letters to reschedule canceled/failed appointments.Data-entry of patients personnel information into software system

Managed a 10-line phone system for a facility with 100+ residents while recording accurate messages.Greeted numerous visitors and directed them to the correct staff member..Maintained a clean reception area, including lounge and associated areas.Assembly of new patient admission and discharge packets.Mailing and documentation of physicians' orders.Delivery of inter-office mail, inventory and ordering of office supplies as needed.Office support for inter-office and field staff.

Entered numerical data into databases in a timely and accurate manner.Scanned documentation and entered into the database.Organized forms, made photocopies, filed records and prepared correspondence and reports.Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.