Linda Pendleton Email & Phone Number

Oklahoma City, Oklahoma, United States

• Execute various administrative tasks, including writing and editing e-mails, preparing communications on the executive’s behalf, coordinating and scheduling meetings, and prioritizing time sensitive matters• Maximize productivity by proactively providing feedback on operational concerns and process improvements• Reconcile all company cards monthly• Follow attainable project timelines and keep teams on task to ensure follow through• Serves as the key point person for grant outreach and implementation • Acts as frontline in communication with marketing department• Writes monthly company newsletter

Oklahoma City Metropolitan Area

• Provided administrative support related to the overall management of the programs• Managed incoming calls and the assignment of office visit and workshop rooms• Ordered and maintained adequate supplies to meet workshop needs• Oversaw snack and supply inventory, verified and paid program related invoices• Prepared credit card reports for management staff• Entered incoming referrals into appropriate system

Oklahoma City, Oklahoma Area

• Identified and removed barriers for employment and retention• Provided ongoing case management and served as a liaison between customers and service providers• Kept and monitored all case file documentation current in accordance with policy• Implemented and enforced quality assurance plans• Entered placement data in automated data systems• Implemented and updated service contracts for customer specific portfolios• Provided back-up for lead• Documented case records and prepared customer origin reports• Coordinated and administered new hire training

Oklahoma City, Oklahoma Area

• Collected and entered demographic and insurance information, the new patient packet and test results• Received mail and distributed to proper staff• Assisted patients with appointment information and directions• Used data systems to document obtained patient information and attached to proper file• Filled in as Medical Assistant for Spine Consultations in clinic• Scheduled patients for intake calls• Communicated with radiology facilities to schedule and confirm patient appointment times• Retrieved patient medical records for physicians, technicians, or other medical personnel • Released information to persons or agencies according to HIPPA regulations• Scheduled patients per Physicians orders

Oklahoma City, Oklahoma Area

• Analyzed and interpreted policy in order to ensure compliance with existing local, state and federal guidelines• Coordinated with organizations to maximize community aid and prevent contract overlap• Administered training support to new hires• Matched invoices with customer payment• Maintained complete, accurate and timely case notes and related records in manual and or electronic systems• Attached invoices to related customer account• Operated telephone switchboard, answered and forwarded phone calls to the appropriate staff member, provided information, and scheduled appointments• Identified outside resources, programs, and other services for customers as needed• Provided follow-up services to customers after job placement to ensure job retention• Conducted case file and record reviews for compliance• Ensured contractual performance expectations were met

Midwest City, Ok

• Coordinated service requests from residents with property maintenance staff• Processed applications including credit checks, employment and landlord verifications• Maintained the current apartment availability sheet• Notified prospective tenants of approval or denial of application• Ensured that all applicable deposits, rents, and other fees were collected and deposited

Oklahoma City, Oklahoma Area

• Verified and entered court case decisions• Obtained court case decision information by communicating directly with the court and/or legal representation• Communicated team concerns to supervisor• Provided leadership support to team when supervisor was unavailable• Conducted new hire training

General Studies

27 credits earned

High School Diploma, Basic Studies

Activities and Societies: National Honors Society, Basketball Team Manager

Associate'S Degree, Diversified Studies