Senior technology executive who consistently delivers a high ROI on the IT investment through alignment of people, process and technology. Diverse experience across Application Delivery, Business Relationship Management and Infrastructure/Operations. Energized by driving transformational change and creating strategies and systems that deliver business outcomes. All made possible through the cultivation of high performing inclusive teams.Demonstrated experience at defining enterprise IT strategy and architecting simplified, standardized, automated and shared data and processes across diverse operating platforms and multiple business channels in Fortune 300 company.• Created strong relationships with senior business leaders to improve IT and business strategy alignment and improve portfolio of IT investments.• Improved cycle time and quality of key processes across multiple business functions improving customer satisfaction at a lower total cost to serve. • Reduced service failures of mission critical systems and drove operational excellence and a culture of quality through IT operations.Additional core skills and experience include:IT and Workforce Planning | Insourcing/Outsourcing Strategies | IT strategic planning | Service Delivery Organizations | Global Governance | Applications Development | Infrastructure | IT Operations | Hybrid Data Center | Cloud Services | DevOpsBusiness Relationship Management | Leveraging Technology to Enhance Organizational Effectiveness and ProductivityContinuous Improvement: LEAN | Six Sigma | Process Re-Engineering | Visual ManagementProgram, Vendor and Project Management | Large Scale ImplementationsOperations Management | Business Process Controls | IT Audit and Compliance