Experienced learning and development professional evolving how individuals and divisions interact with content and develop understanding at a $4 billion credit union and in the public transportation sector. Building justice, equity, diversity, and inclusivity through accessible and engaging content, tools, and feedback; increasing employee engagement 62% and obtaining 100% completion for required learning. Ensuring organizational adoption through influence, measures of success, and scope.Process improvement professional using agile methodology and innovation to enhance, refine, and standardize processes and systems, boosting employee experience through access, connection, and engagement. Experience influencing system selection with data, stories of impact, and partnership in org wide initiatives, ensuring successful implementation and onboarding. Well-established career developing and leading training programs and knowledge management systems; driving organizational adoption and growing resources 880%.