Linda Sumner Email & Phone Number

Denver, CO, US

Denver, CO, US

• Drive sales productivity including planning, compensation, reporting, pricing and deal management of sales processes for a global team. Provide data analytics to C-level. Key Responsibilities and Contributions:
• Lead sales analytics and sales compensation processes, including providing strategic leadership and tactical oversight to pipeline forecasting, territory planning, quota & compensation planning, and commissions payouts.
• Enable, improve, and automate accurate business planning and territory management, pipeline forecasting, and methodology adoption to track sales results with periodic metrics/KPI reporting and insights.
• Advise CRM (SFDC) implementation and improvements from a business perspective, supporting the organization in realizing best practices.
• Report on pipeline across a variety of dimensions, utilizing insights from the data to advise sales leadership on performance management, staffing, and revenue management opportunities.
• Establish procedures and systems to ensure high quality, informative processes, tracking and opportunity identification

• Develop and manage a team to identify and remove the friction from the sales process. Design, implement, produce and present easily digestible sales stats and trends to help senior management make data driven.
• Design and implement an enterprise-wide sales operations organization including technology stack.
• Provide support to field reps and sales management.
• Ensure alignment between marketing, management, product, and the sales teams.
• Design and implement a sales operations technology and analytics program to provide product and sales performance reporting and forecast support.
• Provide executive updates, dashboards, and reports on sales progress.

• I served as Project Manager / Business Analyst where I lead IT (security/firewall, Azure, SharePoint, CRM and O365 migrations), and development projects (Database modeling, schema, warehouse, API, websites and Business.
• Drove the sales process from requirements gathering to architecture to Scope of Work and estimate through business justification to client
• Identified issues, objectives and use cases
• Managed priorities both from a client and resource side
• Met budgets and deadlines
• Managed customer expectation

Greater Denver Area

• I provided full-scale administrative sales support to the sales team and collaborate on assessing departmental progress and developing sales strategies. I also managed CRM database administration, and prepared and.
• Executed sales and marketing programs and followed-up with internal and external stakeholders to ensure optimal results.
• Submitted service and project tickets and set-up projects to ensure proper customer billing.
• Generated regular sales reports and metrics, and assisted in developing presentation materials.
• Delivered and monitored sales initiatives and programs to Sales Manager, and provided project management support.
• Provided cross-functional sales support with marketing and customer service to ensure optimal customer service.

Denver

• In this former role, I consulted with sales leadership teams to develop specific and measurable goals for annual sales and revenue performance. I utilized analytical tools to better understand sales and revenue.
• Played key role on team that generated $515M in annual sales revenue.
• Rectified errors in account assignments for 70,000+ accounts; improved accuracy from 60% to 93%.
• Facilitated Sales Manager training on financial revenue trends and analysis to improve monthly forecast accuracy to 2% margin.
• Established annual operating budget plans based upon historical usage and approved capital projects.
• Managed account assignment, transfers, conflict resolutions, customer definition, and market segmentation.

Highlands Ranch, CO

• At InterCall, I supervised a team of 5 Account Managers, serviced needs of each wholesale client, established solid working relationships, and coordinated set-up and maintenance of conferencing services. I also.
• Played key role on team that generated $45M in annual sales revenue.
• Served as main point of contact for any client issues regarding implementation, reservations, billing, customer service, and technical troubleshooting.
• Provided consultative advice to clients detailing how program may be enhanced, availability of advanced features and functions, and historical data concerning similar program successes and failures.
• Delivered variety of reports for wholesale clients, and conducted on-going training throughout contract term.

Highlands Ranch, CO

• At Genesys, I implemented projects for new products to our client, including how the products will invoice, how it will show on their extranet, how to sell it to their end users, marketing material, and Key.
• Presented account reviews in PowerPoint on revenue trends and service level metrics.
• Delivered all post sales and relationship management, account setup and maintenance, and interfaced with all teams across organization to maximize efficiency and drive revenue growth.

Houston, Texas Area

Houston, Texas Area

Houston, Texas Area