Reported into the Financial Manager this role lead and managed a team of 9, covering all aspects of credit control and invoicing with a focus on reducing day sales outstanding (DSO) for one of the top recruitment agencies in South Africa.• Established and monitored credit policies and procedures• Credit control & invoice supervision, mentoring & appraising• Set targets to maximize DSO’s on book value of +/- ZAR 12,000,000 per month• Maintained good relationships with stakeholders and keeping them updated• Trained sales staff on the role of the credit control function, i.e. opening of accounts, credit limits• Kept bad debt to a minimum and work closely with attorney on handed over accounts

As part of my contract role my area of focus was to implement policies and procedures as part of an operational improvement project reporting directly into the owner of the company.• Importers of fresh produce and packaging for retailers• Completed procedures for every position within the Company, which entailed working with each employee, understanding their role, writing up a job description for each hi-lighting their key performance areas.

Reported into the Financial Manager this role lead and managed a team of 26, covering all aspects of credit control and data verification with South Africa’s largest aviation provider for cargo division.• Represented SAA as Chairperson for IATA: local customer advisory group and the agency liaison work group and handled SAA Cargo export debtors’ collection through the (CASS) Cargo Accounting Settlement system• Supervised over 5 national branches, which covered credit control and invoice verification, managed performance, identified and rectified training needs, coached, mentored and counselled direct reports through change.• Took control of the entire Cargo credit control department, as previously handled at Head office• Budgeted: Set, manage and controlled department budget• Audit Report: Managed audit significant items to housekeeping• Managed domestic, export and airmail books with a total value of ZAR120,000,000. • Updated and managed the bank guarantee process – in line with keeping major exporters credit limits covered