Handled the weekly, daily and monthly issue of magazines and books for retail store. Ensure the Merchandise is maintained on a weekly and monthly schedule for the new publications of magazines and books. The books & magazines are maintained by categories; Best sellers, children, puzzles, novels, fiction, beauty, health, home & garden, sports, cooking & food. The rotation, removal of outdated issues, cleanliness and appearance of racks are maintained for the best customer satisfaction. Handle the delivery of merchandise to local stores, unpack and repack in totes for return to distribution center. Adhere to great customer service.

Assist customers at local call center in XLHealth - Care Improvement Plus Insurance, Incoming calls for call center, Verify HIPAA guidelines for confidential information of accounts, assist callers for the their insurance needs and services,Maintaining Good Customer Relations.

Oversee multi-departments. Supervise staff of daily responsibility, assign, delegate any concerns or issue to areas and employees. Handle the general store operations, supervise markdowns, price changes, assure proper signing and flagging is maintained for maximum customer benefit for POS; merchandise processing, inventory control & shrink, assist with the daily shipping and receiving; along with vendor & sales representatives deliveries and merchandising. Handle weekly schedules and maintain coverage within budgeted hours. Ensure that areas are maintained for cleanliness and the safety procedures are followed to guidelines. Coordinate daily, weekly and monthly meetings w/employees to establish rapport and open communication. Handle the projected sales, profit, shrink control, merchandising, ordering and special events. Actively participated in safety meetings on weekly bases and assisted claims department with damages, store credits and returns. Assisted in the hiring process of employees; along with evaluations, coaching and firing procedures. Maintain open communication w/upper management of daily progress of assignments, concerns, problems & maintain Star Customer Service.

.Maintain daily office procedures, taken payments, posting accounts payable & receivable, answer multi-line phone, setting appointments for clients, filing, faxing, maintain office supplies. Coordinate monthly meetings for agents, banking, deposits, sort mail and maintain all office files.

Managed high volume departments for multi-million dollar retail stores; involved with coordinating inventory control, merchandising, quality control, personnel and resource management, departmental training, safety training for new employees, organize and handle weekly safety meetings, requisitioning, merchandising, implemented strong customer service, handled projected sales-to-profit analysis reports (monthly, quarterly & yearly), adhere to compliance regulations and collaborations with internal and external customer relations. Assisted with shipping, receiving, and claims of merchandise; consisting with complete paperwork and manifest. Handled the ordering, counts, and price changes on a daily bases and assure all areas comply with the use of handheld device to properly assure inventory control; along with maintaining a safe work environment.

Assisted Pathologists and Technicians in the pathology lab with daily procedures. Accessioned surgical specimens from external/internal customers of the lab into hospital database for labeling and processing in the cutting room. Retrieved specimens from operating room for pathologists to perform frozen sections, Handled the staining and cover slipping of the slides, preventive maintenance of the machines within the lab, documentation of daily logs to maintain OSHA guidelines. Prepared and setup the exam room for daily sectioning of specimens, set up the processor for processing of surgical tissue. Prepared surgical instruments for sterilization to ensure any type of contamination. Filled orders of supplies; along with maintaining replenishment to departments and outside offices. Assisted with the filing of slides, specimens and paperwork on a daily bases. Corresponded with medical records to ensure proper billing and coding of paperwork for insurance purpose. Adhered to policies, procedures and guidelines of safety precautions for handling of chemicals to ensure safe working environment.