Manage University-wide end-of-semester evaluation process for the Teaching Effectiveness and Faculty Development programs utilizing Qualtrics. Compile reports and statistics for all departments and applicable meetings. Recognized for the development of reporting systems to improve data visualization for Program Directors. Maintain faculty files of evaluations and reports.Handle logistics for Faculty Development Webinars and Workshops. Assist presenter as needed. Assist with data collection; compile findings for University Core Themes and yearly assessment. Load University-wide reports in AMS system. Maintain repositories for syllabi, faculty vitae, etc., for post-professional programs.Manage a variety of special projects, some with organizational impact. Recognized for going above and beyond my role when contacting students in harm's way during hurricanes Harvey and Irma. Instrumental in developing University communication process and utilizing new mapping system to more easily find students in harms way.Monitor Vice Provost and post-professional program budgets, delegate for Visa Intellelink system, process financial reports for post-professional director level faculty.Support post-professional Program Directors and other director-level faculty when on campus. Assist with training and support as needed.Communicate on behalf of the Vice Provost's Office to the University community. Inaugural Chair, Employee Senate 2019Member, Provost CouncilMember, Student Health and Wellness CommitteeMember, Employee Recognition Committee

Manage all operations and processes of law office including payroll, billing, AP/AR, vendor relations, hiring, training and other projects as needed. Improved payroll tracking and processing; reduced errors by approx. 75% and production time by 50%. Updated and improved company policies and procedures manual and general HR practices. Revised contracts to include quote for increased customer satisfaction. Implemented project management system to improve efficiency and reduce clerk down time. “Go to” person for written communications to clients which need to be firm yet personable. Created billing, expense and other statistics reports to inform Managing Attorney. Hired telecom auditing firm resulting in cost reduction of 30-60%. Liaise with IT personnel for hardware and software update and maintenance. Assist with editing and review of legal documents; created wills and trusts documents and contracts. Facilitated move to new office building; including creation of new logo, oversight of office design, signage, contracts etc. Purchased new office furniture and décor, decorated office.

Recruited back to assist with special project. Research and compile documentation for Financial Reporting Control (FRC) audit. Worked with project heads, department heads and managers to assure appropriate proof for requests in question; assist them with the process. Work performed remotely and without direct supervision.

Manage department operations and processes in a fast-paced environment, reporting to VP of Accounting. Manage up to 20 employees within four different teams; billing, collections, refunds, and payroll. Work directly with clients and internal groups to resolve issues, including departmental escalations. Handle sensitive business and personal information. Create and report daily auditing and billing information. Conduct team meetings, one-on-ones and reviews. Manage team performance, including department hiring, coaching, training, and terminations. Complete special projects as assigned, including occasional assistance to Human Resources.Payroll ClerkProcess payroll for up to 200 employees. Reduced payroll processing time by 30% by streamlining processes. Implemented contractor payment process and tracking. Worked closely with Human Resources in production of benefits and time tracking forms, etc.

Process and complete information system access requests. Set up, assign and revoke access to multiple systems, dealing with sensitive business and personal information on a daily basis. Work with Data Security Administrators, managers, and technical groups within numerous facilities. Improved processes and suggested tools enhancements. Most work performed remotely and without direct supervision. Recognized for exceptional service.

Consult with clients and create custom resumes packages.

Administrative Assistant for Manager of Technical Support/Training Department and 10-20 Technical Support/Training personnel, reporting to President of Company. Schedule and coordinate training with customers and trainers, both in-house and on-site. Handle travel arrangements for company trainers as well as hotel and shuttle accommodations for incoming students. Maintain customer files. Manage and supervise company receptionist.

Supervise office staff of 12, including two managers. Correlate secretarial and consultant staff activities. Interview, hire, train, and terminate employees. Train secretarial, consultant, and marketing personnel on telephone system. Supervise file room, prepare client files for placement with consultants and process incoming mail. Assisted in creation of Policy and Procedure documentation. Created department business forms. Devised and implemented department monitoring system.Shipping Department ManagerCreate and manage department, supervising three staff members. Process and track confidential client and consultant communications and packages.