Customer Service Operations Specialist
Current- Checking the CID of each order- Aligning the CID information contained in each document in each order reference- Recap the results of CID alignment in excel- Collecting parallel order data and migration data- Analyze the collection results obtained with the data written in excel.- Collect information and confirm the difference between parallel order and migration data.- Report the results of parallel order and migration design- Report the results of order fullfillment every week.- Maintain data documentation related to parallel or migration orders.- Send notification emails to suppliers regarding notifications not to interfere with the operational process of ongoing orders (migration/parallel/upgrade).