Driven, focused, and hard-working Strategic Leader with 20+ years of experience and a proven ability to lead others and oversee daily operations within fast-paced retail environments. Experienced in implementing sales/business development strategies, monitoring inventory levels, training staff members, and handling human resources operations such as new hire recruiting. Highly adept in increasing organizational net profit in addition to maintaining strong communication with co-workers, vendors, clients, and members of management.★Key Achievements Include★► Played a lead role in increasing sales from $7.6 million to over $9 million through the development and implementation of innovative sales/business development strategies► Led several major events which resulted in an increase in sales by 3%, supervised customer service teams which consistently ranked up to 76% in customer satisfaction, and achieved a ranking within the top 5 in the district in sales and customer services ► Successfully recruited and hired 75 temporary employees during a 6-week holiday season along with reducing shrinkage from 4.1% to 1.4%
Listed skills include Referrals, First Time Home Buyers, Relocation, Real Estate, and 47 others.