Linda Parfitt

Linda Parfitt Email and Phone Number

Senior IT Director Clinical Applications @ Sevita (formerly the Mentor Network)
Eau Claire, WI, US
Linda Parfitt's Location
Eau Claire-Menomonie Area, United States, United States
Linda Parfitt's Contact Details
About Linda Parfitt

EXECUTIVE LEADERSHIP, HEALTHCARE AND TECHNOLOGYCollaborative Leader who excels in leading and developing people, culture, process and technology. Possesses an extensive application development background and truly enjoys leading people and delivering elegant and scalable solutions. Leverages a proven track-record of using Agile development practices to own technical aspects of product development and innovate on the existing mix of tools and technologies to motivate teams to do their best work. Known for establishing a positive and progressive culture, continuously driving process improvements, and understanding the business, technology, and customers' needs as a critical part of a larger movement to build and deliver solutions.KEY PROFESSIONAL SKILLSLEADERSHIP | STRATEGY• Builds high performance Agile teams focused on meeting or exceeding customer expectations.• Serves as a partner in building a positive, highly supportive and collaborative culture focused on producing world-class software solutions. • Contributes to corporate strategic planning and innovation of technology direction.• Builds a strong sense of ownership and accountability for the teams and individual contributors, which is reflected at the code level and in the implementation and operations. • Owns technical delivery of project development; works with Scrum Masters to drive full project lifecycle. • Collaborates with cross-functional teams to ensure on-time delivery of a quality product that meet business needs and maximizes the customer experience.COACHING & MENTORING• Provides mentorship on system architecture and software standards, and facilitates decision-making within the team. • Leads team members to their optimal performance and recognizes and promotes excellent performers. • Manages, coaches and grows highly talented and motivated team members. SOFTWARE DEVELOPMENT• Proven ability to collect, analyze, cleanse and manage unclear and ever-changing requirements from multiple internal stakeholders, and to effectively communicate priorities to the team. • Ability to evolve a team's technical depth, break large-scale problems into manageable phases and quickly deliver solutions to the business.• Establishes realistic estimates for timelines while ensuring that product schedules remain on target.PROCESS IMPROVEMENT• Fosters a culture of continuous improvement • Demonstrated passion for agile principles • Focuses on simplification of processes, applications, and design

Linda Parfitt's Current Company Details
Sevita (formerly the Mentor Network)

Sevita (Formerly The Mentor Network)

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Senior IT Director Clinical Applications
Eau Claire, WI, US
Website:
2ndwatch.com
Linda Parfitt Work Experience Details
  • Sevita (Formerly The Mentor Network)
    Senior It Director Clinical Applications
    Sevita (Formerly The Mentor Network)
    Eau Claire, Wi, Us
  • Ollion (Formerly 2Nd Watch)
    Senior Solutions Owner
    Ollion (Formerly 2Nd Watch) Aug 2023 - Present
    Ollion is the global, born-in-the-cloud consultancy working together to unify business-shaping tech for good. Ollion is the enterprise tech consultancy that’s all in on your future. Our global team of ~600 employees around the world is solving the kind of business problems you can actually put a name to, working together to untangle complex challenges on our way to creating elegant, iterative, and enduring solutions.In other words, helping ambitious organizations just like yours change – and change for good.We’re Ollion.And we’re here to multiply humanity’s potential.
  • 2Nd Watch
    Solutions Owner
    2Nd Watch Aug 2023 - Present
    Seattle, Wa, Us
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  • Sevita (Formerly The Mentor Network)
    Senior It Director Clinical Applications
    Sevita (Formerly The Mentor Network) May 2021 - Dec 2022
    Developed Clinical Applications department and assembled a powerful, high performing team of technical Business Analysts and Platform Configuration experts to implement and support the SaaS applications used throughout Sevita’s Operating groups. Currently leading the Clinical Applications team in implementing Credible, and expanding Central Reach, Point Click Care, Canvas, Net Health, SACWIS Host Home and integrations with internal systems and Data Warehouse.Works closely with the Business Intelligence team to identify and deliver reports and dashboards to assist operations within the 4 Operating Groups. Implemented and supports Agile to provide visibility in the team’s work and improve stakeholder satisfaction. Provides coaching and mentoring for the team as well as other departments to provide a positive, performance-driven culture with high employee engagement. Develops strategy for future growth of SaaS platforms to meet or exceed future needs of the business. Manages budget, forecasts, vendor relations, contracts. Serves as the ‘face of IT’ to the Child and Family Services and Specialized Health and Rehabilitation Operating Groups within Sevita. • Spearheading identification of ‘strategic platforms’ across Sevita.• Serves as an Agile evangelist, team coach providing team transparency to company.• Instill collaboration between IT teams in disparate locations / time zones. • Identifies and aligns clinical technologies to improve efficiency and meet business needs.• Identifies and implements integrations that eliminate multiple data entry points for clinicians reducing administration time and enabling them more time with the people served. • Conduct/assist in corporate projects, including process engineering employee engagement and diversity.• Promote data awareness for strategic positioning, trend analysis, predicting outcomes and identifying cause within our implementation of a Value Based Care / Care Management clinic.
  • Brookdale Senior Living
    It Director
    Brookdale Senior Living Jul 2017 - May 2021
    Led Java and .NET development and ServiceNow configuration teams, promoted Agile principles and transparency, researched and adopted emerging technologies, and nurtured a performance-driven team culture. Assessed project needs, liaised with senior leadership, mentored juniors, and removed development bottlenecks. Served as Scrum Master, Product Owner and Agile Coach to multiple teams concurrently.• Oversaw SaaS applications, including PointClickCare, Optima/NetHealth, OmniCare, Forcura, HomeCare HomeBase, CliniConnect, and the related Agile development teams, vendor relationships and integrations.• Led User Experience (UX) for self-service portal and service catalog design. Guided corporate projects involving process engineering and vendor relationship management.• Transformed processes and inter location communications to unite disparate teams and foster collaboration.• Implemented buy vs. build process for greatest short and long term value in products and applications• Streamlined Clinical Services and Facility Operations by creating tools and applications for serving Senior communities.• Participated in Cloud Platform selection between AWS, Azure and GCP including Docker and Kubernetes followed by adoption, migration and implementation for my team.• Led multiple Agile teams concurrently in creation, implementation and adoption of CI/CD with integration to Change Management in ServiceNow to implement initial DevOps for the organization.• Led design, development, implementation and maintenance of proprietary clinical products.• Conducted or assisted in corporate projects, including process engineering and vendor relationships.• Promoted data awareness for strategic positioning, analyzing trends, predicting events/outcomes and identifying cause.
  • Vanick Digital
    Apim Product Manager
    Vanick Digital Sep 2016 - Apr 2017
    Beaverton, Oregon, Us
    Leading the Medicare API initiative for large Insurance Carrier (client) to enable API access to plans, rates, benefits and providers for consumers. Identifying business and technical requirements and constraints to enable Medicare plan enrollment through API. Leading the justification and technical aspects of replacing FTP Medicare reporting with real time API data access. Defining the incorporation and security for credit card and ACH payments for Medicare through the billing systems. Working extensively with Medicare plan and rate data for Medicare Advantage, Med Supp, Special Needs Plans, Optional Supplemental Benefits and Stand Alone Dental and Vision plans. Working with development teams through design and Agile delivery. Conducted process improvement for Discovery through Delivery for Agile projects utilizing Kanban.
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  • Healthways
    Executive Director, Applications And Operations
    Healthways Feb 2015 - Jun 2016
    Franklin, Tn, Us
    Led cross functional teams, working closely with Business, Quality Assurance, Marketing, Implementations, Science, Finance and Vendor/Partners. Performed product leadership and project management for multiple concurrent projects instilling quality and timeliness of delivery within budget.Implemented a highly performant team utilizing KANBAN and SCRUMBAN to deliver strategic products rapidly and below budget, working closely with our customer to achieve satisfaction and excellence. First initiative (predictive modeling based on extensive data and member information) exceeded business expectations and was well under budget. Directed Quality in deliverables, process, relationships and data. Initiated root cause analysis process and communicaton over cross functional teams.
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  • Healthways
    Executive Director, Product Design
    Healthways Jan 2012 - Feb 2015
    Franklin, Tn, Us
    Led a team of designers in product design for internal, proprietary systems. Served as product lead and project manager for multiple projects from initiation through deployment. Worked closely with Business leaders, Quality Assurance, Implementations and Marketing throughout projects.Initiated new design and development model to work with external subsidiaries, integrate and leverage their offerings and deliver a Physician Directed Patient Health system for a major Health System. Adapted design methodology to accommodate external development partners as well as a mix of both Agile and Waterfall delivery to increase productivity and quality. Product was designed to provide physicians with suggested care plan based on relative patient data.
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  • Healthways
    Manager, Product Design
    Healthways Apr 2011 - Jan 2012
    Franklin, Tn, Us
    Led team of senior designers for Embrace integrated platform. Responsible for platform road map and cross functional communications with strategy, business analysis, development and quality teams. Implemented processes for master data, content management and feature requests, prioritization and strategy. Worked to involve design team in setting acceptance criteria and seamless design acceptance testing throughout the development process. Performed product and project management functions, working with cross functional teams across a matrix organization. Effectively led process and quality improvement efforts within and external to department. Implemented standards for quality within existing and new processes.
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  • Healthways
    Senior Quality Architect
    Healthways Jan 2010 - Apr 2011
    Franklin, Tn, Us
    Led diverse, distributed Quality Assurance team for initial launch of Web based Wellness portalResponsible for defining, enhancing, improving and assuring quality of delivery through process, collaboration and consistency within the Business Technology and Quality Assurance group.Effectively reviewed and communicated business requirements to technology teams, ensuring understanding of intent and refining documentation. Worked with Business Analysts to ensure unambiguous structure of requirements, UML presentations and clarity for development, testing, implementation and training.
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  • Healthways
    Director, Business Technology Process Engineering
    Healthways Jan 2007 - Jan 2010
    Franklin, Tn, Us
    Lead and implement the Healthways Maturity Model to standardize processes and methods for consistent and efficient delivery throughout BT to increase customer satisfaction and retention. Create plan for consolidated service center to maximize enterprise service and support with a customer centric focus. Develop innovative Quality Approach to provide QC as an extension of development and QA as the voice of the customer. Provide interim BT leadership for Tempe Business Unit, including project, program, process and ops management and leadership while developing and nurturing business relationships. Prepare and deliver compelling presentations to colleagues, sr leadership, customers and C-Level. Create training program for adoption of HMM, including cert and PDU credit. Lead enterprise teams on Release Management, Tool Strategy and Integration and Organizational Change Management. Set standards of excellence for team member collaboration, accountability and customer relationships.
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  • Qualifacts
    Vice President, Product Management
    Qualifacts Feb 2004 - Oct 2006
    Nashville, Tennessee, Us
    Implement and lead Product Management process, visualization and validation of new product concepts, release mgmt, streamline product cycles to improve time to market and maximize performance against budget. Lead product strategic planning and align product roadmap with company objectives. Maintain knowledge on industry technology and trends, best practices, target market needs and competitive products through extensive research and market interaction. Map technology and R&D to market needs to increase ROI. Accelerate strategic expansion via oversight of partnership opportunities. Build business cases and support co-marketing efforts in multi-organizational teams. Streamline product cycles. Implement collaborative processes forming inter-department teams. Evangelize the use of collaborative tools within the organization. Evaluate RFPs and other sources of features, for product enhancements for competitive advantage. Develop and manage strategic business partner relationships
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  • Infoadvantage, Inc.
    Vice President Technology And Research
    Infoadvantage, Inc. 1995 - 2004
    Us
    Sr level consulting in process, technology and application development / integration projects. Project Management services. Technology leader and advisor. Technology analysis and comparison services and technology readiness preparation. Manage business partner relationships. Manage and deliver project solutions. Senior product manager for commercial products including full responsibility from concept through delivery. Lead ongoing product maintenance and enhancements . Custom and product consulting, workflow and process engineering. Lead and mentor project and product development staff. Business development, sales presentations and strategy. SME for healthcare, manufacturing, retail, insurance, service and product. Research and strategize new technology for client adoption.Responsible for maintenance, support and development of a commercial Hospital Laboratory product including instrumentation interfaces, inter-department communications and on-demand reporting. Conceived and designed a commercial Hospital Order Entry product, Insurance Claims Processing product with Electronic Filing as well as many custom applications. Led a team of software developers through development, quality assurance, implementation and support of both custom and commercial applications.Skilled in hands on Software and Product Design, Development, Quality Assurance Testing, Implementation and Support.
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Linda Parfitt Skills

Process Improvement Sdlc Software Development Business Analysis Leadership Integration Team Leadership Management Program Management Product Management Business Requirements Strategic Planning Software Documentation Crm Quality Assurance Enterprise Software Healthcare Information Technology Strategy Change Management Product Development Scrum Process Engineering Visio Vendor Management Project Planning Analysis Crystal Reports Agile Methodologies Hipaa Healthcare Competitive Analysis Software Project Management Cross Functional Team Leadership Project Management Business Process Improvement Requirements Analysis Consulting Business Intelligence Requirements Gathering Agile Project Management Data Analysis Sharepoint Business Development Enterprise Architecture Training Business Strategy Team Building Software Development Life Cycle It Management Customer Relationship Management

Linda Parfitt Education Details

  • University Of Tennessee, Knoxville
    University Of Tennessee, Knoxville
    Computer Science
  • North High
    North High

Frequently Asked Questions about Linda Parfitt

What company does Linda Parfitt work for?

Linda Parfitt works for Sevita (Formerly The Mentor Network)

What is Linda Parfitt's role at the current company?

Linda Parfitt's current role is Senior IT Director Clinical Applications.

What is Linda Parfitt's email address?

Linda Parfitt's email address is li****@****ale.com

What is Linda Parfitt's direct phone number?

Linda Parfitt's direct phone number is +161539*****

What schools did Linda Parfitt attend?

Linda Parfitt attended University Of Tennessee, Knoxville, North High.

What are some of Linda Parfitt's interests?

Linda Parfitt has interest in I Read A Lot, Also Available At Art Shows.

What skills is Linda Parfitt known for?

Linda Parfitt has skills like Process Improvement, Sdlc, Software Development, Business Analysis, Leadership, Integration, Team Leadership, Management, Program Management, Product Management, Business Requirements, Strategic Planning.

Who are Linda Parfitt's colleagues?

Linda Parfitt's colleagues are Jimmy John, Gary Smiley, Kajal Gangwar, Michael Donahoe, Rosalyn Tabitha, Giuseppe Calderon, Echo M.

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