Linda Clack Email & Phone Number

• Directed hiring and terminations, payroll, and timekeeping. • Managed drug program and ensured compliance with FAA and DOT regulations. • Managed 401k, loss and prevention control, and safety program. • Wrote manuals for employee policies and safety program. • Handled all medical insurance and company insurance. • Managed ISO status and compliance and functioned as auditor.• Supervised accounting, including accounts receivable and payable and vendor relations. • Trained and provided orientation for all new employees. • Conducted audits for EEOC and OSHA compliance.Achievements:• Directed all planning, organization, documentation, and implementation of registration as ISO 9001:2000 company. • Collected key performance measurements, trained personnel in ISO awareness, and set standards for technical resources.• Implemented program to save money by using an established program that reimbursed mechanics for use of their tools.• Managed safety program and lowered workers’ compensation injuries and claims.• Established drug training program that met FAA standards for managers, supervisors, pilots, and mechanics.• Developed and published employee manual to establish policy and company benefits.

Richardson Tx

• Supervised office and all accounting, such as payroll and timekeeping. • Directed phone system upgrades. • Managed data entry group of 3 – 19 workers. • Trained data entry employees. • Installed and operated new software. • Worked with programmers and project managers to achieve company goals.Achievements:• Hired new employees as company grew. • Worked with project managers to install new microfilming system.

• Hired to manage editing department of research company, consisting of about 10 employees. • Supervised 6 employees in data entry department who were entering and editing surveys. • Promoted to manage day shift of call center and programmers, in addition to other 2 departments.Achievements:• Managed 3 departments and the mail room, a total of about 85 employees. • Provided consistent hands-on training for employees.

• Trained and worked with 93 state agencies to process time records and payrolls on our software. • Worked with agency managers who called in payroll processing errors. • Worked closely with programmers to test and upgrade software.Achievements:• Handled all calls and found solutions to problems that arose. • Learned new Dunn and Bradstreet software as state converted to it.

Business/Computer

Business/Software