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Linda Nicholas Email & Phone Number

Business Analyst at Veradigm®
Location: Raleigh, North Carolina, United States 8 work roles 2 schools
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Current company
Role
Business Analyst
Location
Raleigh, North Carolina, United States
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Who is Linda Nicholas? Overview

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Linda Nicholas is listed as Business Analyst at Veradigm®, a company with 98 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Linda Nicholas.

Linda Nicholas previously worked as Software Engineer at Veradigm® and Clinical System Analyst at Veradigm®. Linda Nicholas holds Bsba, Business Finance from Elon University - Martha And Spencer Love School Of Business.

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Veradigm®

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About Linda Nicholas

Linda Nicholas is a Business Analyst at Veradigm®.

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Linda Nicholas's current company

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Veradigm®
Veradigm®
Business Analyst
chicago, illinois, united states
Employees
98
AeroLeads page
8 roles · 27 years

Linda Nicholas work experience

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Business Analyst

Current

Raleigh, North Carolina, United States

Product Manager for CQS, clinical software, and AHSRelate, reporting software, products. Interact with business stakeholders and subject matter experts to understand problems and needs.Communicate to developers the changes need in the software per government guidelines.

Sep 2022 - Present

Software Engineer

Raleigh, North Carolina, United States

Updated recommendations in the GUI for the Clinical Decision Support product in compliance with CMS's updated guidelines.Updated measures and documentation in the Clinical Quality Support product following governmental guidelines.

Nov 2021 - Sep 2022

Clinical System Analyst

Raleigh-Durham, North Carolina Area

Updated the clinical aspects of the Clinical Quality Support software and documentation using CMS guidelines.Work with CQS support team on resolution of client issues.

Dec 2018 - Jul 2022

Expert Operations Consultant

Raleigh-Durham, North Carolina Area

Liaised between Support and Development on the Profession EHR product.Represented Support in the Development meetings.Prepared the Support team for future changes in the software. Organized training and documentation on software changes for the support team.

Apr 2017 - Dec 2018

Product Support Manager

Raleigh-Durham, North Carolina Area

Lead a team of 13 Support Analysts in the US and India.Worked directly with clients to resolve any support issues. Exceeded all support metrics year over year.Owned the client experience for the Midwest region. Track and Manage team metrics using Salesforce reports.Performed annual reviews for team members.

Feb 2012 - Mar 2017

Senior Support Analyst

Raleigh-Durham, North Carolina Area

Analyze functional and technical cases and provide a resolution in accordance with agreed customer metrics to ensure customer satisfaction.Ensure regular up-to-date accurate information is recorded so clients can see progress.Document known issues and solutions for the knowledge base.Mentor/train new support analysts in US and India.Attended, trained, and.

Jun 2004 - Feb 2012

Implementation Consultant

Raleigh-Durham, North Carolina Area

Implemented software for new clients.Trained all the staff on the EHR software from front desk to doctors on how to customize and use the software.Maintained 80% billable rate.

Sep 2002 - Jun 2004

Information Consultant

Dialog Corporation

Managed all in-house accounts for MidWest Region. Responsible for maintaining/increasing customer usage and revenue. Consulted with customers on the Dialog databases, search engine and products. Extensive research ability on the Dialog product.

1999 - 2002 ~3 yrs
Team & coworkers

Colleagues at Veradigm®

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2 education records

Linda Nicholas education

FAQ

Frequently asked questions about Linda Nicholas

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What company does Linda Nicholas work for?

Linda Nicholas works for Veradigm®.

What is Linda Nicholas's role at Veradigm®?

Linda Nicholas is listed as Business Analyst at Veradigm®.

Where is Linda Nicholas based?

Linda Nicholas is based in Raleigh, North Carolina, United States while working with Veradigm®.

What companies has Linda Nicholas worked for?

Linda Nicholas has worked for Veradigm® and Dialog Corporation.

Who are Linda Nicholas's colleagues at Veradigm®?

Linda Nicholas's colleagues at Veradigm® include Doug Gibson, Desteni Hamilton, Bruce Cox, Avery Hoerdemann, and Chris Drewes.

How can I contact Linda Nicholas?

You can use AeroLeads to view verified contact signals for Linda Nicholas at Veradigm®, including work email, phone, and LinkedIn data when available.

What schools did Linda Nicholas attend?

Linda Nicholas holds Bsba, Business Finance from Elon University - Martha And Spencer Love School Of Business.

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