Linda Cotto Email & Phone Number

Canton, Massachusetts, United States

Burlington, Massachusetts, United States

• Provide a great deal of assistance to Vertica customers and the WW Sales, Support, Renewals and Customer Success teams.
• Main point of contact for all matters relating to customer issues within the Support Portalo Customer accesso Customer virtual tours/onboardingo Software license and usage questionso Customer downloading issueso.
• Helping to track license renewals for the Renewals team
• Run daily reports on Customer Support cases for the Sales team in Salesforce
• Maintain and send Welcome Letters to new customers
• Help to maintain the “Bear Hug” database which contains all customer information and behavior

Cambridge, MA

• Supporting a Vice President and her staff of 125 by performing the daily functions of an Executive Assistant as well as completing special projects upon request.
• Travel Arrangements, both domestic and international
• Creating expense reports
• Calendar maintenance
• Setting up meetings, Webex/Virtual Rooms and conference calls, both internally and externally
• Catered luncheons

to the EVP of Marketing & GM, the Chief Brand Officer and the VP of Consumer Marketing & Co-founderSupporting 3 executives and their respective staff by performing the daily functions of an assistant as well as completing special projects upon requestTaken on the extra responsibilities of working with the Legal Department to process contracts for every.

Boston, Massachusetts, United States

Trained as a Voice Over artist.

Supporting 2 Senior Vice Presidents and their respective staff in the U.S. and in India by performing the daily functions of an assistant as well as completing special projects upon request. Maintaining confidentiality of the knowledge I acquireAssist the SVP of Corp Dev during the due diligence of acquisitionsResponsible for scheduling both internal and.

Support the Director of Operations and his staff of 55 including Software Architects, Managers and Software Engineers. Responsible for ensuring the confidentiality of client information is maintainedResponsible for scheduling meetingsOrder and set up catered food for all meetingsMake travel arrangements for employees traveling to customer sightsMaintain.

Support the Vice President and General Manager of the Acadia Application Integration Center along with his staff of 38 including Directors, Software Architects, Managers and Software Engineers.Responsible for ensuring the confidentiality of client information is maintainedMaintain the Calendar of the VP&GMResponsible for scheduling meetingsOrder and set up.

Responsible for all staff coordination, administrative and secretarial activities necessary to support the Communications Division staff consisting of 50 people, which report to the Vice President of Customer Contact Solutions, Communications Division.Responsible for ensuring the confidentiality of client information is maintainedProvided daily support for.

Assist with the coordination of Human Resources Administrative requests including; facilities, safety and security. Responsible for the coordination of outside vendors, company events and training. Managed expense reporting system for 300 peopleProvided support during recruiting eventsCoordinated service award programScheduled safety security.

Assisted with implementation of Autoclear Cash Application SystemMonthly reconciliation of Accounts Receivable recordsApproved and audited invoices prior to entering into systemMaintained vendor accountsProcessed and maintained freight payment systemInterfaced with public auditors at year end, worked independently to resolve problems and/or questions raised

Education record

Sociology