-Facilitate Agile ceremonies including daily scrum, sprint review and planning, and backlog.-Gather and refine business requirements and turn into features and user stories in Microsoft Azure DevOps.-Report status and project updates to leadership and management.-Plan and coordinate code deployments.-Plan roadmap and manage backlog.

Supports building the digital platform foundation for redesigned online experiences for Cisco.com. Facilitates meetings across business and execution teams. Coordinates with technical team to scope marketing requests and enhancements to the website. Leads cross-functional collaboration among business, operational, and technical teams. Drive project timelines.-Facilitate requirements gathering and review sessions.-Document business requirements and align with stakeholders and technical team.-Manage project activities to ensure timely delivery.-Responsible for user story creation and user acceptance testing.-Develop training documents for newly implemented tools.-Point of contact between business stakeholders and delivery teams.

Responsible for overseeing the investment product section of the firm’s financial intermediaries website. In 2020, coordinated nearly 100 changes impacting 200 products spanning 37+ strategies. Coordinate with legal and development teams to ensure US Intermediary website is compliant and provides a good user experience.-Write user stories in Rally and coordinate with Product Owner and Scrum Master to prioritize work. -Work with developers, providing business requirements and feedback.-Provide support for business as usual product changes stemming from investment team. -Track upcoming product updates and maintain procedure documents. -Author product updates using Adobe Experience Manager CMS and implement legal requirements for product data and literature display. -Consult with Legal on compliance needs and discuss priority to resolve. Assess feasibility of change.

Maintain T. Rowe Price web content using Adobe Experience Manager, Web Experience Management, and IBM WebSphere content management systems. Work closely with internal clients to prioritize projects and enhance workflow processes. Provide consultative and collaborative project leadership, system oversight, and training for peers.

Content editor for ACLI.com and SecureFamily.org (using SharePoint and WordPress). Implemented social media strategies and monitored online conversations relevant to the life insurance and financial services industry. Led process for updating and drafting ACLI publications including: public policy one-pagers; consumer brochures and fact sheets; and the annual conference program brochure. Editor of internal member company newsletter that provided a summary of industry activities.

Content manager for public website managed in Drupal. Increased social media presence and online visibility by developing content and engaging audiences, resulting in an increase in following of more than 400% on Twitter and 80% on Facebook. Built foundation for the "alumni network," a community of health workers, via email marketing and social media campaigns. Established alumni network’s contact management system.

Managed blog by publishing new content on a daily basis and maintained guest blogger network of more than 100 writers, resulting in increased readership by 200% over one year. Created and updated content for the organization's website and facilitated its overhaul, resulting in an increase from 31,000 monthly website hits to 50,000+ over one year. Monitored progress of social media platforms using analytics and compiled into one report.

Collaborated with staff in event planning by scouting venues and developing materials. I also managed the School of Public Health and Health Services jobs database by coordinating with employers and posting more than 20 jobs per week. I fulfilled general administrative duties including office management and schedule maintenance.