End-stage Chronic Disease Management for patients facing a life-limiting illness, setting the standard for clinical excellence and compassionate care. Reduce suffering with focus on pain and symptom management and improve quality of life through individualized care for patients and families by providing comfort, spiritual support and dignity.• Built dynamic Veteran Program - growth in veteran census by over 30% in first year. • Educate internal clinical and marketing staff… Show more End-stage Chronic Disease Management for patients facing a life-limiting illness, setting the standard for clinical excellence and compassionate care. Reduce suffering with focus on pain and symptom management and improve quality of life through individualized care for patients and families by providing comfort, spiritual support and dignity.• Built dynamic Veteran Program - growth in veteran census by over 30% in first year. • Educate internal clinical and marketing staff, customer accounts and veteran-centric organizations on end-of-life care for veterans. • Advocate strongly for our veteran patients and families regarding VA Benefits, VA Healthcare and other veteran-related needs to provide financial, clinical, psychosocial and personal support. • Utilize established relationships with multiple veteran resources and organizations to support our veterans and meet their needs. • Developed ongoing Recognition Program to honor our nation’s heroes in the community through events and for our Life Choice veteran patients. • Partner with Honor Flight Philadelphia to give WWII Veterans the opportunity to see their Memorial in Washington, DC. • Frequent speaker at veteran-centric events and conferences on topics related to VA Benefits, Hospice for Veterans, Honor Flight and VA Healthcare. Show less

End-of-life care for patients with life-limiting illnesses, focusing on pain and symptom management, emotional and spiritual support, comfort and preserving dignity in the face of terminal illness. Veteran Community Liaison (2011 – 2013)• Developed, organized and implemented Philadelphia’s first successful Veteran Program • Increased admissions of veteran patients by 37% from 471 in 2011 to 604 in 2012• Developed dynamic partnerships at VA Medical Centers – 5 to 6 referrals… Show more End-of-life care for patients with life-limiting illnesses, focusing on pain and symptom management, emotional and spiritual support, comfort and preserving dignity in the face of terminal illness. Veteran Community Liaison (2011 – 2013)• Developed, organized and implemented Philadelphia’s first successful Veteran Program • Increased admissions of veteran patients by 37% from 471 in 2011 to 604 in 2012• Developed dynamic partnerships at VA Medical Centers – 5 to 6 referrals per month • Established VITAS’ Medical Director as preferred palliative and hospice care educator at Coatesville and Philadelphia VA Medical Centers – new market presence for VITAS• Educated healthcare professionals regarding hospice, veteran end-of-life care and VA benefits for veteran patients and families – 25+ in-services per year• Cultivated ongoing relationships with key decision makers – gained access to over 20 long-term care facilities and veteran organizations • Established VA resource and veteran advocate for VITAS' staff, patients and families• Achieved Level 3 and completing Level 4 in NHPCO’s “We Honor Veterans” Program • Organized and conducted events to recognize and honor veterans for their military service – often generated PR/media coverage (TV/Newspaper) – 20+ per year• Partnered with Honor Flight Philadelphia – recruited over 40 veterans and volunteers for trips to Washington, DC • Trained and mentored Veteran Liaisons in selected VITAS Programs within U.S. Show less

Connecting your Business to the 21st Century! ACT! CRM, contact and customer management/sales force automation. Computer training, custom database development and custom programming. Focus on small to mid-size business to improve current processes and improve efficiency, boost productivity, and increase ROI. Eliminate concern of opportunities falling through the cracks; stress of low productivity by salesforce, and fear of notes and documents being lost and sales missed.