Linda Garton, Pmp Email & Phone Number

Tacoma, Washington, United States

Tacoma, Washington, United States

 Responsible for executing successful Program Increment planning events, align teams on vision and ensure the efficient flow of value to stakeholders.  Served as a coach to Scrum Masters in the department and remove impediments and manage risks at the program level.  Facilitated department level processes and execution as well as drive continuous.

Greater Seattle Area

 Coached and facilitated a team to transform from waterfall to the agile framework and served as a Scrum Master.  Advocated for, recruited and successfully formed a committee comprised of business product owners who assisted us in prioritizing our team’s backlog. This was in an effort to improve alignment and transparency to the team’s capacity.

Seattle, Washington

Recruited to manage projects for a Central Reporting Data team that involves the development and maintenance of data models as well as an extract, transform, load (ETL) team.Provide leadership in the management structure to keep goals in focus, deliverables moving and helping to create an environment for the technical staff to excel.Managing one of the.

Greater Seattle Area

Managed calendar, set agenda topics, secured meeting locations, acted as facilitator, as needed, for the Production Engineering program.Coordinated across diverse teams to ensure completion of action items. This included facilitating meetings to get the correct disciplines involved to accomplish these tasks.Led efforts to release a monthly newsletter that.

Tacoma, WA

Managed the implementation of over 15 customized training contracts to a diverse set of clients in public, private, tribal, and non-profit enterprises. Coordinated content delivery in accordance with the negotiated contract, ensured course materials and facilities were secured, and conducted an evaluation and ROI assessment for each training delivery..

Phoenix, Arizona Area

Led the completion of two high profile projects including a full printer refresh consisting of 9 floors, and laptop refresh for 200+ customers. Implemented best practice policies for the following projects: MS Outlook email archiving and Database Cleanup effort. These included training material, coordination with various technical support teams, and.

Phoenix, Arizona Area

Provided technical support for a variety of mid-tier applications in the state’s tax application system on a daily basis and reported any performance improvement and problem resolution discoveries to senior leadership. Developed a documentation standard and created over 20 enterprise support documents in this standard for multiple teams and outsourced.

Trained a staff of 45+ technicians on 30+ clinical, business and financial applications specific to the client. Responsible for staffing appropriate shifts to maintain affective 24/7 support and service. Implemented training program focused on training new associates within two weeks. This included new associates being mentored by a high-performing staff.

Assisted with training new associates and evaluating their progress. Provide first level technical support for CHW personal on desktop, mainframe environment and a wide range of applications (AS400/Meditech/HBOC/Ultiview/Phamis Lastword/Cerner Systems/SMS Invision) while providing excellent customer service. Support activities to include problem.