Linda Gigger Email & Phone Number

Oklahoma City, OK, US

Oklahoma City, Oklahoma Area

• Quality Assurance/Safety Manager
• Help maintain ISO 9001 Certification by working with employees to address outstanding Corrective Actions.
• Perform/participate in safety walkthrough with Managers and Department Leads to identify safety issues and make improvements.
• Conduct training for Emergency Evacuation and perform drill to ensure employees can evacuate in a safe timely manner.
• Work toward ISO 14001 Certification by perform Plant Assessment, make improvements to Work Instructions and safety in the Plant.
• Recruited part of the employees to volunteer and train as Internal Auditors in order for the plant to be self sufficient and meet the requirement of ISO 9001.

Oklahoma City, Oklahoma Area

• Efficiently communicate on a weekly basis with 6 Affinia Distribution Warehouses and Affinia Manufacturing Plant concerning problem products.
• Respond to all Customer Complaints and use Covisint database for General Motors and Ford Motor Company to complete quality assessments as required.
• Helped process and document 3 recalls of product; one was charged back to supplier for $90K.
• Led Plant successfully through TS 16949 Renewal Audit during the last 3-year cycle with small department.
• Worked with Product Managers via email to investigate Customer Complaints; maintained a spreadsheet to log all Customer Complaints for reference.Quality Manager with strong multi-tasking skills who embraces challenges..
• TS16949

Oklahoma City, Oklahoma Area

• Work with Engineering and Managers to process Engineering Change Request, Rework Processes. Created a Poke Yoke idea for a Production Cell.
• Function as Lead Auditor, schedule Internal Audits and monitored throughout each calendar year to ensure audits are completed in order for company to comply with TS 16949 and ISO 14000 Standards
• Work with Purchasing and Suppliers, when necessary, to resolve problem product.
• Scheduled Discrepant Material Review Meetings with Production Managers, Quality Techs, Engineering and Purchasing Personnel to resolve nonconforming product issues.
• Worked with Product Managers via email to investigate Customer Complaints; maintained a spreadsheet to log all Customer Complaints for reference.
• Analyze Scrap Report and communicate to Department Managers high scrap items to focus on reducing and maintaining low scrap in the plant.