Lead Ux Researcher Volunteer
U.S. Digital Response (Remote)
AeroLeads people directory · profile
Linda Hwang Email & Phone Number
Lead UX Researcher volunteer
at
U.S. Digital Response (remote)
1 work email found
@usbank.com
2 phones found area 682
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
U.S. Digital Response (remote)
Role
Lead UX Researcher volunteer
Location
Cincinnati, Ohio, United States
Who is Linda Hwang? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Linda Hwang is listed as Lead UX Researcher volunteer at U.S. Digital Response (remote), based in Cincinnati, Ohio, United States. AeroLeads shows a work email signal at usbank.com, phone signal with area code 682, and a matched LinkedIn profile for Linda Hwang.
Linda Hwang previously worked as Senior user experience researcher, assistant vice president at U.S. Bank and Senior user experience researcher at Cox Automotive Inc.. Linda Hwang holds Masters, Human-Centered Design And Engineering from University Of Washington.
Company email context
Email format at U.S. Digital Response (remote)
This section adds company-level context without repeating Linda Hwang's masked contact details.
{first}.{last}@usbank.com
86% confidence
AeroLeads found 1 current-domain work email signal for Linda Hwang. Compare company email patterns before reaching out.
Profile bio
About Linda Hwang
• Senior-level UX qualitative researcher with experience working with clients in hospitality, travel, video services, telecommunications, healthcare, insurance, financial services and banking.• Strengths include conducting detailed testing, producing qualitative reporting and communicating key findings.• Provides clarity to companies seeking to understand their users’ behaviors while giving sound recommendations based on observed data.Skills: Usability testing, contextual inquiry, persona creation, generative research, heuristic evaluation, mobile device testing, accessibility testing, IVR testing, field testing, longitudinal studies. Familiar with Agile. Programming and Design Skills: HTML, JavaScript, CSS, ASP 2, Visual Basic, .NETSoftware Skills: UserZoom, Morae, Qualtrics, Jira, Mural.ly, Mac OS X, Office, Rally, Atlas.ti, SPSS, Photoshop CS2, Microsoft Visual Studio, .NET 2003
Listed skills include Usability Testing, Usability, User Centered Design, User Research, and 22 others.
Current workplace
Linda Hwang's current company
Company context helps verify the profile and gives searchers a useful next step.
U.S. Digital Response (Remote)
14 roles · 16 years
Linda Hwang work experience
A career timeline built from the work history available for this profile.
Role listed
U.S. Digital Response (Remote)
Senior User Experience Researcher, Assistant Vice President
U.S. Bank is the fifth largest banking institution in the United States* Specialized in treasury management enterprise tools.* Conducted exploratory user experience research for digital payments for corporate clients.* Developed heuristic evaluation process and conducted pilot studies.* Undertook internal initiative to identify and document project risks.
Oct 2021 - Sep 2023
Senior User Experience Researcher
Cox Automotive is the largest wholesale used vehicle auction house.• Executed field observation of onsite vehicle inspections to map workflow.• Interviewed in-house experts for feedback on concepts for a mobile tool for vehicle inspectors, and led a team affinity activity to group and prioritize observations.• Conducted one-on-one remote interviews with car auction buyers for feedback on condition report design concepts.
Apr 2021 - Aug 2021
Senior User Experience Researcher
Sabre is a technology solutions provider for the travel industry• Set up and conducted 4 simultaneously-run unmoderated remote usability tests for travel agency application.•Led contextual inquiry of internal account manager users of customer relationship management tool, and generated solutions.•Created persona and conducted usability test for new airline seating product.•Guided product managers, UX designers, executives, and other stakeholders to optimize and streamline software to deliver superior service.•Conducted usability tests and interviews remotely with globally-located participants.
Oct 2017 - Nov 2019
User Experience Design Researcher
Verizon is the largest wireless telecommunications company in the United States•Conducted usability testing and research for new Over-The-Top video service.•Identified research goals, developed protocols and screeners, moderated, analyzed data, and delivered actionable findings and recommendations.•Collaborated (including virtually) with product managers, UX designers, developers, and engineers for usability tests.
2016 - 2017
~1 yr
Senior User Experience Analyst
Usability Sciences is a small, privately held firm that works with clients in industries such as ecommerce, insurance, pharma, banking and financial services
2011 - 2015
~4 yrs
Usability Assistant
Designer Software is a UX contractor specializing in interaction design and usability research
Jun 2011 - Jul 2011
Research Consultant
Anthro-Tech is a small, privately held firm that works with government agencies, nonprofits and financial services
Apr 2011 - May 2011
Usability And User Research Intern
Amazon is an American electronic commerce and cloud computing company with headquarters in Seattle, Washington, and is the largest Internet-based retailer in the United States
Sep 2010 - Dec 2010
Web Editor
The Educational Theatre Association is the professional association for theatre educators.• Managed nonprofit organization website and edited print content.
May 2001 - Aug 2009
Book Editor
F&W Publications
• Led graphics design books editorial team.
Jun 1998 - May 2001
Freelance Editor
Self-Employed
• Copyedited and proofread reference book manuscripts.
Jan 1992 - Jun 1998
Book Production Editor
Springer-Verlag New York
• Produced and edited scientific and medical books.
Sep 1987 - Dec 1991
2 education records
Linda Hwang education
Masters, Human-Centered Design And Engineering
University Of Washington
Ba, Biological Sciences
Northwestern University
FAQ
Frequently asked questions about Linda Hwang
Quick answers generated from the profile data available on this page.
What company does Linda Hwang work for?
Linda Hwang works for U.S. Digital Response (remote).
What is Linda Hwang's role at U.S. Digital Response (remote)?
Linda Hwang is listed as Lead UX Researcher volunteer at U.S. Digital Response (remote).
What is Linda Hwang's email address?
AeroLeads has found 1 work email signal at @usbank.com for Linda Hwang at U.S. Digital Response (remote).
What is Linda Hwang's phone number?
AeroLeads has found 2 phone signal(s) with area code 682 for Linda Hwang at U.S. Digital Response (remote).
Where is Linda Hwang based?
Linda Hwang is based in Cincinnati, Ohio, United States while working with U.S. Digital Response (remote).
What companies has Linda Hwang worked for?
Linda Hwang has worked for U.S. Digital Response (Remote), U.S. Bank, Cox Automotive Inc., Sabre Corporation, and Verizon.
How can I contact Linda Hwang?
You can use AeroLeads to view verified contact signals for Linda Hwang at U.S. Digital Response (remote), including work email, phone, and LinkedIn data when available.
What schools did Linda Hwang attend?
Linda Hwang holds Masters, Human-Centered Design And Engineering from University Of Washington.
What skills is Linda Hwang known for?
Linda Hwang is listed with skills including Usability Testing, Usability, User Centered Design, User Research, User Interface Design, Analysis, Editing, and Proofreading.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial