Customer Success Director
CurrentFocused and engaged Success Assurance Director that will ensure customers are getting maximised value and technical completion. No problems are unsolvable!As a market and technology leader in integration platform as a service (iPaaS), Dell Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the third year in a row in the Gartner Enterprise iPaaS Magic Quadrant. Our award-winning, patented technology is transforming the world of integration by… Show more Focused and engaged Success Assurance Director that will ensure customers are getting maximised value and technical completion. No problems are unsolvable!As a market and technology leader in integration platform as a service (iPaaS), Dell Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the third year in a row in the Gartner Enterprise iPaaS Magic Quadrant. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes. In this technical evangelist influenced role my job is to:• Maximize retention and identify growth opportunities with your account portfolio focused on our customers inNorthern and/or Central European countries (Denmark, Sweden, Finland, Norway)• Manage the overall post-sales account success(technical, commercial) with the support of the Dell Boomi teams (Product, Services, Support)• Understand of customer requirements and drive internally (enhancements, fixes) required to accelerate and remove barriers to customer adoption and growth.• Identify opportunities for expansion associated with their adoption of the Dell Boomi product portfolio and collaborate with internal stakeholders (account, product teams.)• Partner with our subscription sales makers during the sales cycle on the value of the Dell Boomi Professional Services as part of the Success Assurance program• Present at industry events, executive briefings and customer facing workshop Show less