On a team of two, establishing countywide organizational development, coaching, and training service offerings to support 26 departments and approximately 11,000 employees.Creating a 21st-Century people leader learning series to help new supervisors bring an emotionally intelligent and human-centered approach to management.As we scaffold our services, I simultaneously provide on-demand services such as instructor-led training, one-one-one coaching, and organizational development consultation to all teams and departments across the county system.Serve as a Steering Committee Member and Champion for the Green Government Group.

Conduct all functions of HR for this 100-person nonprofit organization, including recruitment, retention, investigations, conflict resolution, training, organizational development, and management coaching.Oversee office operations and operations staff to ensure a safe and productive work and community service environment.Serve on Staff Inclusion Committee and Risk Management & Compliance Committee.

Design and continuously improve the New Employee Experience with comprehensive onboarding and orientation. Linda generated scalable trainings and a suite of staff development tools that improved new employee success, decreased project execution ambiguity, and enhanced team coordination. Revamp and iterate the performance management system to clearly define “what’s expected of me at work.” Linda crafted new job announcements, job descriptions, career progression plans, and performance measurement and feedback processes to improve role clarity and increase transparency to career pathways at RDA.Curate RDA’s staff development catalog, design learning plans and programs, recruit faculty, lead staff engagement efforts, assess new employee strengths and needs, and provide skills training and coaching to emerging leaders.Redesign and update recruiting practices to attract diverse talent and reduce bias in selection and retention efforts.Lead all functions of human resources, liaising between RDA Executive Team and external business partners.Oversee all contract executions, including client, vendor, employee, and independent contractor agreements, minimizing risks for RDA and its assets.

Design, scale, and manage professional development programs to enable staff success, engagement, continuous learning, and retention. Developed New Employee Mentorship Program and Project Manager Toolkit and Coaching Program to improve staff growth and transitions. Lead efforts on RDA's Staff Engagement and Diversity, Equity, and Inclusion Committees to ensure that prospective and current employees feel welcomed, supported, included, and engaged from first contact throughout the duration of their RDA tenure.Provide organizational and leadership development consultation on client projects.Co-chair RDA's Institutional Review Board as a scientist.

Manage and serve on multi-disciplinary teams, using a data-driven approach in working with government organizations, enabling them to better serve their clients. Specialize in projects featuring organizational development, strategic planning, communication planning, mixed-methods research, and program evaluation in the fields of education, workforce development, and behavioral health.Partnered with CEO to develop an organizational development service area in strengths-based management and employee engagement. Led business development efforts to build clientele and meaningful work in this service area.Developed a change effort for a super-agency to instill a culture of clear communication and data-driven decision making as well as a practice of continuous quality improvement.

Manage research, analysis, and reporting for program evaluation, strategic planning, and organizational development contracts with local governmental and non-profit entities. Collaborate in RDA’s marketing and organizational development efforts.Designed and implemented a multi-agency pilot process to establish a practice of inter-agency data alignment and regional planning.Led community planning processes for counties across California, leveraging mixed-method research approaches that produced evidence-base recommendations for service delivery that were based in hard facts and made direct-service clients and community members feel heard.Created RDA's style guide to ensure a professional and consistent look and feel of our firm's products.

Provide project management support, best practices research, evaluation tool development, report and plan writing, data collection, and grant research.Initiated RDA's employee onboarding and continuous learning efforts, including developing protocols, tools, and scalable trainings. The suite of staff development tools have improved new employee success, decreased project execution ambiguity, and enhanced team coordination.

Learned to navigate the streets of San Francisco while meeting new people and keeping them entertained on their way from Point A to Point B.

Provide process consultation to MBA teams as a means to increase awareness of self and team dynamics

Contracted with Residential and Dining EnterprisesUsed Weisbord Six-Box Model to conduct enterprise-wide needs assessment Needs assessment was used to inform strategic plan for expansion of employee development services

Provided expert knowledge on the latest eco-friendly promotions and marketing trends to give clients competitive edge in wine and spirits brand promotion.Coordinated client branding campaigns from conceptualization and proposal through design, product development, quality assurance, shipping, fulfillment, and invoicing. Manage international shipping projects by working with oversees factories, customs, freight forwarders, and fulfillment warehouses to ensure cost savings and timely delivery.Developed standard operating procedures for vendor sourcing and management and new employee training modules to ensure that project support staff are able to hit the ground running in a fast-paced environment.

Work with executives and managers on a one-on-one basis to stretch their leadership potential. Specialties include goal setting, effective delegation, and consistent communication.

Contracted with Site Operation Infrastructure and Information SecurityAdministered and analyzed the Denison Cultural Analysis to identify departmental strengths and opportunities for growth and vision alignment

Onboarded new clientsProvided search engine optimization consultation and services2008: Promoted from Copy Writer to New Accounts Manager

Assisted Program Coordinator with planning and implementation of “The Saint Mary’s Experience”Immersed prospective students and families in "The Saint Mary's Experience"Tele-recruited and counseled prospective studentsRevised Ambassador training manual2007: Promoted to Program Intern

Grew newspaper into award-winning paperRecruited and provided professional development for 50+ staff membersHad final say over all aspects of finance and production, including paper quality and content2006: Hired as Editor-in-Chief2005: Promoted to News Editor2004: Joined as Copy Editor