Linda Jaberg Email & Phone Number

Monona, Wi

• Open personal and business deposit accounts • Process loan requests • Cross-selling bank products and services• Maintain existing customer relationships• Develop long-term relationships with consumer and business customers Accomplishments • Conceived, planned and executed trade show participation that generated new money for the market.• Initiated opportunities for growth at community events.• Created documents to aid with onboarding, promoting consistent standards and increasing employee accountability.

Madison, Wisconsin Area

Strategic Bench Planningo Responsible for compiling and maintaining bench planner tracker for the Milwaukee and Madison Markets and updating District Manager weekly on candidate processo Coordinate final interviews in conjunction with upcoming career fairs and District Manager availability.o Ensure effective Career Fairs for stores are scheduled and completed monthly or as needed for Milwaukee and Madison markets. o Participate in monthly calls to coordinate and update as a group, with topics such as best practices, etc.Accomplishments • Lowest turnover rate in 2017 for the Minnesota and Wisconsin Market

Madison, Wisconsin Area

Responsible for managing all aspects of the store. Used product information and available resources to educate customers and assist them in making product selections that were right for them. Actively sought information to understand customers’ circumstances, expectations and needs. Maintained a professional and courteous relationship with customers and co-workers that fostered a positive work environment, embraced diversity and supported the culture of health, wellness and nutrition• Assisted with design, testing and rollout of a new Omni Selling Opportunity – Spark Auto Delivery • Exceeded sales growth for 10 out of 12 months in 2017• Increased ADS and UPT by end of Q4 2015• Reduced turnover to less than 1%,; Reduced Shrink to .15%

Madison, Wisconsin Area

o Managed the day-to-day Business Operations o Employee Retention and Supervision o Payroll and Expense Management o Ensured Customer Satisfaction o Inventory Control o Increased Credit Capture o Developed External Selling Opportunities Accomplishments • Ranked 8th out 450+ stores for Spring Selling Event • Responsible for community outreach with charities and fundraising organizations • Increased KPIs: ADS, UPT, & Credit 10% over company expectations in 1st year • Ensured customer satisfaction to achieve 9 months with zero (0) complaints

Madison, Wisconsin Area

o Drive Sales and Profitability o Customer Service/Loyalty o Inventory Control/Shrinkage o Corporate Sales o Loss Prevention/Security o In-Store Promotions o Performance Standards o Recruit, hire, and develop store associates o Visual Merchandising Accomplishments • Ranked #1 YTD in district for sales increase 10 out of 12 months in 2011 • Ranked #1 in the company for 2010 Corporate Sales growth • Increased store volume ranking within my first 6 months as store manager • Raised customer retention program to 85% • Increased Customer Experience Measurement Program to above 80%