Linda Lee Womack is the Director of the (MBDA) Minority Business Development Agency –Washington Business Center operated by the City of Tacoma’s (CEDD) Community and Economic Development Department, under a cooperative agreement with U.S. Department of Commerce. Since 2016, she has been responsible for targeting Minority-Owned enterprises with technical and strategic business consulting to increase their capacity to create jobs. Under her leadership she has assisted Minority-owned businesses in the region secure over $220M in contracting and financing opportunities. Prior to her role as the business center director, Linda operated a boutique Korean interpretation/translation firm specializing in cultural brokering, business contracts, and medical interpretations. Prior to opening her firm in 2015 Linda spent twelve years in Asia working as a “go-to-market” and global marketing strategist Samsung, AIG International, and the Korean Tourism Organization to increase their presence globally. She received her Bachelor’s degree in Business Administration from the University of Washington- Tacoma and holds an MBA from the Helsinki School of Economics(Aalto University School of Business).

Cultural broker specializing in simultaneous Korean/English interpretation services: - import and export contracts. - corporate annual board meetings. - mediation and court hearings. - medical appointments/ physical and occupational assessment meetings - Mediation; Social Security and Labor & Industries.

The Southwest Community Development Corporation (SW-CDC) is a private, nonprofit community development corporation whose mission is to plan, coordinate and execute neighborhood revitalization projects, expand affordable housing availability, and increase employment opportunities for the Southwest community. We are committed to improving the quality of life for residents and business owners in Southwest Washington, DC.Successfully implemented the Community Awareness and Outreach Campaign targeting 79,000 residents of Ward 6 in the District of Columbia to assist with enrollment in health coverage through the online health insurance portal (D.C. Health Link) mandated by the Patient Protection Affordable Care Act of 2010. Increased enrollment target by 16% by leveraging customer touch-points: brochures, direct e-mail, website (SEO/SEM), social media, community forums, and external media placements. Measured, tracked, and reported campaign results, budget reports, summary milestones, and lessons learned summary on the challenges and opportunities for future outreach activities.

Marketing Organization for the Korean Government.- Responsible for directing $4.2 million in advertising budget covering 9 regions in South Korea.- Responsible for marketing planning and budget forecasting of the international marketing division.- Development and execution of global advertising strategies, to include targeted media placement and collaboration of global advertising mediums; such as, CNN, Discovery Channel, & Star Channel valued at $1.1 million.

Analyze multidimensional demographics nearing retirement and develop the right services and products to meet our top and bottom line objectives.-Established the CEM (Customer Experience Management) department to drive product through customer centric product design and metrics.-Led CEM team to assist all departments interface distribution strategies, which incorporated the *Yeo-You (*Freedom) 50+ brand voice to resonate with customer touch points. -Hands on management of website marketing (SEO & SEM) and online advertising management (PPC and display).

Regional position based in Seoul, South Korea overseeing operations in North and South East Asia.Supported the Chief Executive Officer oversee operations of 72 branch offices regionally; responsible for Agency channel restructuring and revenue generation to meet top line production goals.- Managed 5,200 agents and 72 branch managers across multi-line distribution channels.- Lead project manager in the set-up of Call Center Operations and VOC (Voice of Customer) department.-Developed and implemented “Best Practices” sales training & agency performance modules for 72 field offices within the face-to-face distribution network. -Managed all go-to-market roll-out activities for introducing equity-linked insurance products.-Led and facilitated internal quality control programs and created team training handbooks; and authored Regional Market Conduct and Sales Practice Guidelines.-Conducted on-site field office audits to improve current sales systems and processes to drive quality production.

-English language training consultant responsible for designing and delivering effective communication, negotiation, presentation skills modules to mid-level manager and executives expatriated on international assignments. -Designed and lectured on effective cross-cultural communication skills and strategies. - Collaborated, designed and implemented an intranet based (FLEX) foreign language educational program.

Personal Touch - Department Manager.Managed a team of personal shoppers.Responsible for planning, implementing, and execution of day-to-day sales activities to meet daily sales goals and increase customer based.

One of the first Digital office solutions Co. to compete head to head with Xerox in the Pacific Northwest in the High End Color market and government contracts.- Successfully marketed office solutions products to meet the client’s needs in assigned geographical territories- Negotiated lease contracts and performed sales presentations to corporate clients- Developed marketing campaigns achieving 5% sales increase in assigned territory- Responsible for developing new customers as well as increasing business within existing accounts through, cold calling, professional networking- Actively managed 213 regional accounts to update clients on IT advancements within the industry