Linda Linn Email & Phone Number

Remote

Review residential appraisals for various lenders to ensure accuracy and compliance.

SBA Servicing Specialist. Assist SBA customers with post close requests such as document requests, loan modifications, collateral changes, payment deferrals, maturity extensions, etc.

St. Cloud, MN

Liaison between all departments involved in collateral risk activity, as well as with 3rd party vendors. Oversaw the day to day management of collateral services, including service ordering, upgrading of products, communication and delivery. Manage timeline for consistent production and appraisal service delivery.

St. Cloud, MN

Researched and created loan modification documents, composed loan payoff letters and performed Quality Assurance reviews on other associate's loan modification documents.

St Cloud, MN

Ensured flood certificates and title paperwork was ordered and reviewed upon receipt. Reviewed sales contracts to ensure full execution, verified borrower's income and contacted borrowers for missing documents. Managed customer files to ensure all necessary documents and information were provided, so loan files could move through the process in a timely.

St. Cloud, MN

Fielded incoming customer calls for identity verification. Diffused escalated call situations with customers. Reviewed department reports and sent notifications for account closure to unresponsive customers.

Waite Park, MN

Processed orders for domestic and international customers. Ensured orders included all necessary information to manufacture urethane prosthetic limb liners for amputees. Resolved customer concerns/issues and functioned as a liaison between our customers and manufacturing.