Executive Assistant to the EVP, Chief Operations Officer

Prepare and manage all monthly, weekly and quarterly statistical reports for the CEO/COO. Maintain Outlook calendar of all events, meeting and calls for the CEO/COO. Answered and monitored all incoming call to the CEO/COO Reviewed all CEO/COO’s mail. Schedule all travel for visits to clients. Maintain and updated files of all business items. Responsible for any other duties assigned.

Prepare and manage all monthly, weekly and quarterly statistical reports for the CEO. Maintain Outlook calendar of all events, meeting and calls for the CEO. Answered and monitored all incoming call to the CEO Reviewed all CEO’s mail. Schedule all travel for visits to clients. Maintain spreadsheets for all property ownership. (personal & business) Maintain and updated files of all business items. Responsible for any other duties assigned.

Tracked and processed daily requests for new product contracts and renewal membership contracts. Managed all contract renewals. Mentored on expense reports on Concur program. Managed updating and revising documents and contracts. Mentored on variance reports. Created statistical reports for Board and EMT meetings. Top producer of work orders processed. Assisted EMT in decisions of sponsorship renewals. Performed Business Development overview presentation for new employees. Attended all… Show more Tracked and processed daily requests for new product contracts and renewal membership contracts. Managed all contract renewals. Mentored on expense reports on Concur program. Managed updating and revising documents and contracts. Mentored on variance reports. Created statistical reports for Board and EMT meetings. Top producer of work orders processed. Assisted EMT in decisions of sponsorship renewals. Performed Business Development overview presentation for new employees. Attended all meetings and provided minutes to share with all staff. CO-OP Financial Service Contracts Administrator I- August 2003 to August 2005 Introduced to basic contract processing. Managed the membership renewals. Managed all Star Renewals with an 85% renewal rate. Produced the most numbers of work orders. Show less

Introduced to basic contract processing. Managed the membership renewals. Managed all Star Renewals with an 85% renewal rate. Produced the most numbers of work orders.

Assisted in training new employees on their daily duties. Acted as a second level to assist in difficult calls and issues. Assisted in major balancing issues. Trained credit unions on the eFunds reports and systems. Handled ACH for balancing. Attended Training with our Training Dept to assist in the training and Q&A sessions.

Scheduled, prepared statistical reports for EMT & Board meetings. Relieved Operator for breaks and handled switch board of 12 lines. Answered and monitored all calls for EMT. (COO, CFO & CEO) Reviewed all EMT mail and distributed. Managed the vending machines which consisted of purchasing and stocking of the machines as well as collecting and depositing the funds. Annual re-evaluated the outside vendors such as janitorial and alarm companies to insure we were getting the best service at… Show more Scheduled, prepared statistical reports for EMT & Board meetings. Relieved Operator for breaks and handled switch board of 12 lines. Answered and monitored all calls for EMT. (COO, CFO & CEO) Reviewed all EMT mail and distributed. Managed the vending machines which consisted of purchasing and stocking of the machines as well as collecting and depositing the funds. Annual re-evaluated the outside vendors such as janitorial and alarm companies to insure we were getting the best service at the best cost. Prior to this position, I was in Central Operations and was responsible on finding out of balances for all tellers for all 5 branches and posting non-posted items that were received via ACH. Show less