Senior expert focused on reputation management, reputation risk and strategic communications, with significant global experience. Skilled facilitator. Built a reputation management function from ground up at Mastercard. I help my clients manage reputation, engage with stakeholders, communicate their ideas and values to the world, and become more trusted as a result. Reputation strategy begins with stakeholder research, using traditional market research and/or social intelligence. I help clients manage through crises of all kinds, internal and external, self-made and out-of-the-blue. One thing I know: organizations that listen to stakeholders - and act on what they learn - are better prepared to mitigate risk and be trusted by those who are most important to them. And (so two things I know), the hardest and most important thing to do is develop enterprise-wide reputation competence. I consult on reputation with organizations in change that results in them not being seen the way they'd like to be seen by their market and stakeholders. I help clients figure out how to mitigate reputation risk and manage growth while maintaining the support of their key stakeholders. I'm all about resilience, trust, ethics, and strategy. Global speaker on reputation management, reputation risk and reputation strategy.Specialties: Reputation management, reputation strategy, reputation risk, corporate strategy, corporate reputation, reputation risk management, stakeholder management, issues management, strategic planning, media monitoring and measurement, corporate communications, strategic communications, crisis planning, leadership communications, executive communications, merger communications, technology communications, public affairs, community relations, media relations, internal communications, strategic planning, strategy, leadership, brand building, crisis management, thought leadership, digital marketing,social intelligence, media relations and Moroccan cooking.