Respond to the Sales Managers and to the Sales Department requests in a timely manner (revisions, buying parts, entering clients Sales Order, entering Purchase Order to buy the parts, handling deliveries to the testing companies)• Deal with clients and vendors in a professional manner and handle problems• Input orders & revisions, general correspondence and all office procedures• Ordering Process & Research deals with different Suppliers• Assist the sales team in all aspects of the order & buying process• Identification and resolution of invoice discrepancies and revenue reporting• Responsible in building the Data Base for the department• General administrative duties and functions including answering phones, fax or scan documents• Manage project coordination including Word documents, Excel spreadsheets, for internal and external logs.• Prepare and process all accounting forms including check requests, purchase requisitions, initiative forms, invoice statements, and other related forms• Perform the full cycle sales process• Office Administration• Receive Request for Quotations (RFQs) from Customers• Write and distribute email, correspondence memos, letters, faxes and forms• Develop and maintain a filing system

Freedom Mortgage bought RoundPoint Mortgage

Responsibilites:Assist with Management of Mavent Compliance Program• Assist with Responding to 50-90 daily emails from Sales, Opening, Processing, Underwriting and Closing (East and West divisions) with alerts, fails & warnings on the Mavent report – provide clear to proceed or not to proceed, correct issues to clear warnings & fails when applicable; coverage of Mavent when the staff is out of the office• Maintain daily Mavent email log reflecting sender, issue & resolution, send to the Manager weekly• Generate monthly & annual reports with respect to Mavent email volume by region and department based upon daily email logCTC Pipeline and Processing• Coverage when the Manager is out of office for daily Estimated Closing Date Next 7 Days – create report, send email, assist processors with any issues• Coverage when the Manager is out of office for daily Estimated Closing Date Next 2 Days, create report, send email, assist processors with issues relating to a late CTC• Expiring Docs/Expiring Rate Locks – review Expired Doc Report and send daily email to all Processors and team leadsOperational Issues• Assist with clearing hard stops on files• Assist with uploading appraisal invoices when processor has not & accounting has requested it• Assist the Manager with monitoring of Credit Card – No Appraisal $ Pipeline and follow up for those files without cc payment with appraisals ordered• Send credit card authorizations to borrowers for signature• Other special projects as they ariseReg B/ECOA violations and daily reminders to submit loans• Coverage when the Supervisor is out of office prepare and send East & West daily email warnings when approaching 30 day deadline• Coverage when the Supervisor is out of office prepare and send East & West daily emails for NOI violations and NOI deadlines approaching• Coverage when the Supervisor is out of the office to assist with e-mail reminders for loans that are at DAY 5, 8 and 9 to get them submitted to opening.

Responsibilities:• Validate loan data is accurate in loan origination system (Encompass) against loan documents provided.• Assist with proper labeling of loan documents in electronic folder.• Update all File Contact information in loan origination system.• Order appraisal, income validation service, flood cert, asset verification, SSA verification, credit supplements, etc. as required per Processing Assistant checklist.• Perform address validation with USPS.• Confirm county tax calculations and upload to file, if applicable.• Request compliance validation from loan origination system tools.• Request FHA and/or VA case number or Borrower Validation, if applicable.• Follow up with service orders to ensure they are within required SLAs.• Request Borrower’s Verification of Employment from their Employers.• Notes comments/conversation log as needed.• Escalate issues to immediate Supervisor upon discovery.• Communicates with Loan Processors.• Performs other duties as assigned.

• Support customer portfolio by actively reaching out to newly signed accounts to assist them in implementing Bluefin point-of-sale (POS) solutions and into Salesforce so merchants can begin processing using their new Bluefin account.• Manage incoming phone calls; check voicemail regularly; handle all inquiries within capacity; route phone calls and messages appropriately.• Check email messages and handled or route appropriately.• Assist in the planning and preparation of Bluefin related functions and meetings.• Maintain an adequate inventory of office supplies such as paper, toner, etc. and kitchen pantry items.• Maintain reception area, supply closet and kitchen pantry area.• Liaise with Bluefin’s IT department to assist with computer, scanner and other technology support for the office.• Prepare invoices and expense reports for payments.• Work with processing and activation teams on accounts updates i.e., DDA changes, account closure requests, etc.• Work with Boarding team to on-board new merchant accounts to bluefin’s systems.• Assist with special projects for the Operations department.

• Provide support to the teacher within the assigned classroom with specific responsibilities for assisting in the supervision, care and instruction of special needs students in the regular classroom or in a self-contained classroom.• Operate and care for technological equipment used in the classroom for instructional purposes.• Provide lesson plan and activity suggestions to the teacher to be used in their classroom.• Perform teaching duties when the teacher is absent.• Job Coach to help high school recent graduates for ages 18 years or older in entering the workforce to develop employment skills and careers. Helped students assess employers' needs and prepare for the interview.• Volunteer every week with Meals with a Mission in Garfield, NJ with my Special Ed class to help prepare food that will be served and delivered for several shelters, low income families and to veterans.• Volunteered as a Chaperone at NJ Special Olympics in Vernon, NJ. I supervised my athletes by assuring that all athletes credentials have been worn at all times with proper attire, accounted for their luggage and personal items at all times, reported to competition areas at the proper time, maximized the benefits achieved through participation, assisted the athletes in travelling to and from lodging, praised them at the Opening Ceremonies and dinner dance.

My role of a paraprofessional was to provide additional support in the preschool classrooms to assist the lead teacher with instructing and supervising children in classroom activities,where the children are pre-diagnosed with autism and other disabilities. My goal was to assist in providing a well-organized, smooth functioning classroom environment in which all children could take full advantage of the instructional program and available resource materials.Interaction With Children:• Assisted the lead teacher with instructing and supervising children in classroom activities, especially those children identified as having autism and other disabilities.• Worked with individual children or small groups of children to reinforce new skills initially introduced by the lead teacher. • Assisted the lead teacher in devising and implementing special strategies for reinforcing skills based on the special needs and abilities of each child. • Assisted with critical daily activities such as classroom transition times, meal times, nap time and toileting. • Utilized appropriate language, interactions and positive discipline. • Modeled positive behavior. • Implemented and modeled family style eating during meal times. • Assisted with field trips or day trips such as neighborhood walks. • Continuously monitored children to ensure safety at all times.

• Clarified student specific directions.• Maintained a daily log of classified students.• Managed and monitored homework.• Supported all students, including one on one.• Assisted a student at Montclair State University's Gifted & Talented Program to help improve behavioral, social and organizational skills.• Communicated with parents and colleagues about student's progress on a daily basis.

• Received The Spirit to Serve Award for outstanding customer service.• Met and greeted guests.• Verified customers' credit, and established how the customer will pay for the accommodation. • Kept records of room availability and guests' accounts. • Computed bills, collected payments, and made changes for guests. • Reviewed accounts and charges with guests during the check out process. • Booked or confirmed travel reservations.• Filing, faxing, and printing. • Answered inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions. • Recorded guest comments or complaints, referred customers to managers if necessary. • Arranged taxi or restaurant reservations for customers. • Handled copier malfunctions and printer issues in the business center. • Directed all incoming and outgoing packages, deliveries, and mail to the right department or guest in the hotel. • Ordered and priced gift shop items and office supplies.

• Contributed to consistently good monthly sales figures, earning a diamond star for outstanding customer service• Business knowledge of retail and merchandising concepts. • Served customers using the five-steps of friendliness standard• Assisted manager with stock merchandising and inventory control, and directed merchandise layout • Performed markdown pricing and tickets• Assisted the Human Resources Department by maintaining the schedule/tardiness reports, scheduled interviews, candidate screening and applicant tracking• Handled customer complaints, sales tracking, as well as trained all new employees on how to operate the register and store policies• Put together the new hire packets by gathering all their personal documents on file• Placed special orders or called other stores to find desired items. • Organized clothing by color, size, brand, sale items, etc. • Listened to customer concerns • Inventory stock and requisition of new stock • Censored items over $100 or more • Knowledge of different merchandise styles and items • Opened and closed cash registers, performed tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. • Maintained information on current sales and promotions, policies regarding payment and exchanges, and security practices.

• A Gifted & Talented Program to help improve behavioral, social & organizational skills while communicating daily with parents & colleagues about progress.

• Assisted a student at Montclair State University’s Gifted & Talented Program to help improve behavioral, social & organizational skills, while communicating daily with parents & colleagues about progress