Linda Ricci Email and Phone Number
fernandina beach, florida, united states
Linda Ricci's Location
Boynton Beach, Florida, United States, United States
Linda Ricci's Contact Details
Linda Ricci work email
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Linda Ricci personal email
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About Linda Ricci
Business Office Manager, LCAMEffective in team management in operations, sales and service areas. A dedicated employee with strong organizational and analytical skills. With an extensive background dealing with conflict resolution with staff and clients. Balanced and fair while remaining focused on customer communication and satisfaction. A passion for teaching and helping others to understand the reasons for following standard business practices so that we can all achieve success and growth.#readytowork
Linda Ricci Work Experience Details
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Cs ManagerFlorida Public Utilities Company Jul 2021 - PresentLantana, Florida, United States -
Resident Services ManagerGrs Management Associates, Inc. Aug 2020 - Oct 2020Lake Worth, Florida, United States
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Sales And Marketing ManagerSansone Air Conditioning Mar 2015 - Mar 2020Haverhill, Florida, United StatesResponsibilities include managing the retail sales department, marketing activities, working with various manufacturers, vendors, field technicians and support staff. • Maintain excel pricing files on an advanced level • Manage sales personnel in the office and outside sales • Handle incoming sales inquiries, electronically and verbally • Manage vendor relations on various levels such as warranty policies, sales training and incentives • Handle internal process and procedures for all sales functions including billings, equipment ratings, follow-up call flow, permitting, scheduling, etc. • Manage all marketing functions in-house and external vendor contracts, budgets, communications • Assist with other business functions as needed -
OwnerPressure In Paradise, Llc. Jan 2007 - Dec 2016Boynton Beach, FlWith Pressure in Paradise, you will experience a new level of clean. Our attention to detail and unsurpassed quality has made us the first and only choice for businesses and homes throughout Southeast Florida.We specialize in chemically brightening and pressure cleaning roofs, sidewalks, driveways, walkways, patios, pool decks and pavers. Our well-trained and experienced personnel use proven methods and techniques that achieve remarkable results. All of our hard working crew members arrive on time, are extremely courteous, and respect the privacy of each customer. Our crew members are always clean and well-spoken. We only hire the best!
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Manager Retail Sales & MarketingEngineered Air, Llc. May 2013 - Mar 2015Pompano Beach, Fl -
Director Of OperationsEast Coast Mechanical, Inc. Jul 2012 - Nov 2012Boynton Beach, FlEast Coast Mechanical (ECM) is one of the largest family owned residential and commercial air conditioning, plumbing and electrical service companies in South Florida. ECM has been serving Broward County, Palm Beach and Martin County since 1985. As the #1 South Florida service contract & A/C company ECM takes pride in exceptional care and attention to detail, which is what sets us apart from the rest. ECM has 127 fully stocked trucks, 200+ employees and certified technicians with over $5 million completed service calls. The ECM team is committed to providing a higher standard of excellence, superior workmanship and increased value to each customer. -
Contact Center DirectorService America Enterprise, Inc. Feb 2007 - Jul 2012Fort Lauderdale, FloridaLed 15-member inside sales team (multiple queue/inbound call center) for national full service company providing in-home service warranties covering major appliances and home systems such as air conditioning, plumbing, and electrical systems. Managed sales of company’s products and services within defined geographic area. Ensured consistent, profitable growth in sales revenues through strategic planning and skilled direction of sales personnel. Identified objectives, strategies, and action plans to improve short- and long-term sales and earnings. Supported targets for area sales goals through appropriate training and coaching of sales staff. Conducted reviews and communicated development needs with associates. Set goals for performance and customer service improvement. Held responsibility for recruitment, hiring, and daily management of sales force. Prepared team to effectively qualify opportunities, conduct presentations, and close sales. Monitored sales productivity of each salesperson, calculated commissions, and produced monthly and quarterly reports for senior management.Selected accomplishments:Played key role in development and implementation of company intranet, website design, and website interactivity, in close collaboration with outsourced website vendors.Authorized to negotiate, review, and approve contracts, business proposals, design, and content of advertising and marketing materials including sales and branding literature, print and broadcast media, yellow pages, direct mail, and handouts.Effectively tested and troubleshoot new software applications used to enhance business productivity.Developed internal communication process for tracking customer contact at all levels, implemented company-wide.
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Operations ManagerEast Coast Mechanical, Inc. Sep 2005 - Jan 2007Oversaw business operations for company providing home and business owners with appliance, plumbing, and air conditioning needs.Maintained responsibility for implementing strategic planning to achieve performance outcomes. Directed analysis and preparation of financial statements, business activity reports, financial position forecasts, and budgets. Managed close business collaborations with Acquisitions and Renewal Departments. Hired, trained, and developed staff. Managed multiple queue inbound call center. Worked closely with company ownership to evaluate asset performance, analyze market trends, and develop business projections.Selected accomplishments:Spearheaded profitable-generating operations used across 4 counties serviced by 130+ trucks; supported infrastructure for highly trained technicians with 94% first-visit success rate.Served as go-to manager for IT troubleshooting and issue resolution.Developed system for enhanced monitoring of incoming service calls, rapid problem identification, and quick dispatch of service staff.
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Retail ManagerLindstrom Air Conditioning & Plumbing Jun 2000 - Jul 2005Oversaw activity and assignment of 35 service technicians. Served as valuable link between customers and company. Interacted with major clients, provided quotations, and managed logistics for service delivery. Guided new business development from contact to signed agreements. Developed procedures and policies for department training performance metrics. Coordinated with sales and marketing teams on key customer accounts and launched strategies to meet company performance targets. Strengthened relationships with all business partners and clients. Ensured problems resolved quickly and to benefit all principals.Selected accomplishments:Coordinated Retail Service Department producing annual revenue of $2.8M.Chosen as official company spokesperson, managing inquiries from Better Business Bureau.Acted as chief strategist in allocating $180K marketing and advertising budget; led efforts for company branding and message development campaigns.
Linda Ricci Skills
Strategic Planning
Operations Management
Customer Service
New Business Development
Sales Management
Team Building
Team Leadership
Coaching
Budgets
Sales
Negotiation
Account Management
Forecasting
Recruiting
Business Planning
Change Management
Process Improvement
Sales Operations
Microsoft Excel
Microsoft Word
Microsoft Office
Key Account Management
Sales Process
Human Resources
Budgeting
Business Development
Project Management
Air Conditioning
Business Analysis
Call Center Administration
Data Warehousing
Dispatching
Indoor Air Quality
Interviews
Internal Communications
Lead Generation
Managerial Finance
Office Management
Office Administration
Powerpoint
Proofreading
Quality Management
Small Business
Typing
Vehicle Routing
Frequently Asked Questions about Linda Ricci
What company does Linda Ricci work for?
Linda Ricci works for Florida Public Utilities Company
What is Linda Ricci's role at the current company?
Linda Ricci's current role is CS Manager at Florida Public Utilities Company.
What is Linda Ricci's email address?
Linda Ricci's email address is lw****@****-ac.com
What skills is Linda Ricci known for?
Linda Ricci has skills like Strategic Planning, Operations Management, Customer Service, New Business Development, Sales Management, Team Building, Team Leadership, Coaching, Budgets, Sales, Negotiation, Account Management.
Who are Linda Ricci's colleagues?
Linda Ricci's colleagues are Kellie Dunlap, Denise Dunham, Cindy Palacios, Jacqueline Rico, Michele Medina, Adam Hastie, Alesheia Redden-Daniels.
Not the Linda Ricci you were looking for?
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Linda Ricci
St Louis, Mo1everstream.net -
2cbbank.com, cbbank.com2 +1.909.XXXXXXXX
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Linda Ricci
Deputy Director, Office Of Strategic Partnerships And Technology Innovation At FdaWashington Dc-Baltimore Area2fda.hhs.gov, fda.gov2 +130179XXXXX
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