Direct a multi-discipline team; accountable for the successful implementation and onboarding of our health plan partners. Responsible for building out a program structure and model to support multiple solution implementations, as well as accountable for managing large cross-functional implementation programs.

Led the implementation and group setup teams; accountable for the successful implementation and onboarding of our customers’ health spending/savings accounts and programs. Drive initiatives to ensure optimal implementation best practices and processes.

Accountable for onboarding our new health plan partners; ensuring a successful implementation and migration of their health spending/savings account programs for their clients and members. Led a cross functional team and oversaw the implementation project from beginning to end. Responsible for communicating to stakeholders and executives. Built and maintained the health plan implementation processes.

Front Office business liaison for the Group Markets segment during an enterprise wide business transformation in which I was accountable for successfully migrating business to the new operating platform.

Responsible for onboarding new groups - managing the implementation process internally and externally to ensure a smooth transition for the client. Responsible for design, documentation and maintaining the implementation process, including Salesforce needs and requirements; design and maintain work tools; and working cross functionally with other teams to continually improve practices.

Responsible for onboarding new clients. Managing the implementation process internally and externally to ensure a smooth transition for the client. Responsibilities also include process improvement and project management.

Ensure division products are in compliance with regulatory requirements globally. Contribute to risk assesments regarding health and safety of new or modified products. Assessment of new or existing chemicals, materials, products and hardgoods regarding product responsibility issues. Provide continued education to lab regarding product responsibility issues and regulations.

Manage health benefits for large employer groups.

Assist in the sales process for new business.