Linda Salmon, Esq. Email & Phone Number

Boston, Massachusetts, United States

Sandwich, Massachusetts, United States

Greater Boston Area

• Responsible for strategic planning and execution of global legal secretarial support services, oversight of outsourced support services, and administrative oversight of all Goodwin east coast offices
• Collaborated with executive stakeholders on RFP process for two national vendor contracts to achieve $1.5M in cost savings over three years and diversify service provider portfolio.
• Partnered with human resources and local office administration leadership to improve support ratio in less than two years from 3.8:1 to firm target of 5:1 while maintaining required support levels.
• Worked with the firm Management Team, executive leadership, and Human Resources to implement a firm-wide support survey to inform on support transformation strategy.
• Established a global Secretary Advisory Board to oversee annual service support projects.

Boston, MA

• Successful leadership over flagship global legal account across diverse service lines
• Ensured exceptional service delivery across all client locations serving as escalation on all issues globally working with client leaders in finance, information technology, administration, and knowledge management.
• Year over year achieved strong client satisfaction scores for service delivery
• Renewed the global contract for a 45-month term achieving cost reduction for the client while expanding services to include international offices.
• Collaborated with client leadership, attorneys, and Administrative Assistants to successfully purge and convert thousands of paper files for an office move.
• Partnered with the client IT department and a third-party technology vendor to implement a new document management and records system. Worked directly with Partners, Directors, Paralegals, and Administrative Assistants.

Boston, New York, San Francisco

Consulting start up collaborating with attorneys and executives to optimize communication effectiveness. Specializing in law firms to assist trial teams from client pitch to verdict, we integrated the principles of graphic design, jury research and analysis, simple and purposeful communication techniques, and interactive presentation technology to achieve.

Senior Account Manager overseeing eight client accounts in the Boston area.

Responsible for all aspects of corporate production including operations P&L, resource management and training, technical operations, quality assurance and client services. · Designed and instituted Standard Operating Procedures based on Lean principles for all production and technical support functions · Directly managed all production staff (Project.

- Collaborated with the Director of Sales and the VP of Consulting to develop internal processes to ensure stronger revenue tracking, reduce costs and ensure compliance with regulatory requirements. - Accelerated reporting of our annual revenue projections to our CFO for corporate budget and financial reporting purposes by formalizing, scheduling, and.

Achieved 100% client participation within 6 months of creating a newly developed Executive Briefing Program. Driving to fulfill the vision of our CEO and collaborating with our Consulting VP and Director, we developed a five year corporate strategy presentation to facilitate discussion and collaboration with our clients' senior management teams (VP and "C".

Managed document and trial preparation on a large Biotech patent dispute case. Met accelerated discovery schedule by optimizing technology and staff. Worked closely with partners and clients to prepare for motions and trial.

Managed and tried every type of criminal case including working with investigators, witness and trial preparation, motions, and trial. Worked closely with the gang squad and spoke to civic groups to educate on the gang problem.

Law firm specializing in tax law, business reorganization, bankruptcy, and litigation. Briefed successful appeal to the Federal 4th Circuit Court.

B.A., Religion, Government

Activities and Societies: Varsity tennis and basketball, junior year in Scotland, Washington Semester, debate, Christian Fellowship

J.D., Cum Laude

Activities and Societies: Moot Court oralist award, Moot Court national competitor, Summer Associate: Hodgson, Russ, Goodyear

M.A., Communication, Public Policy

Activities and Societies: Joint degree. Awarded two scholarships and teaching assistant position in Communication School.

Theology, Politics