Linda Schmitt Email & Phone Number

Sacramento, California Area

* Managed accounting functions for Health Net's IFP - Individual Family Plan - Department* Supervised, developed, evaluated and motivated a staff of 16 accounting administrators* Managed Appeals & Grievance Department in compliance with State and Federal guidelines* Created cross-training courses for Accounting Team to better manage more complex duties*.

Sacramento, California Area

• Managed Operations for 2 Sales Divisions / 12 Sales Reps
• Provided New Employee Training on company CRM and Best Business Practices
• Managed onboarding and training of seasonal Customer Service staff
• Responsible for auditing, reporting and analysis of Net Suite CRM database
• Managed Logistics and Accounting functions for 2 Sales Divisions
• Assisted HQ based Accounting Department with Invoicing and Collections

Sacramento, California Area

• Managed a new model of Independent Contractors consisting of a team of 30 outside Sales Reps.
• Supervised a team of 7 Service Leaders in 25 Markets.
• Created and documented new processes for the Independent Contractor Model.
• Key coach, trainer and motivator to the field Service Leader team, providing performance training and feedback.
• Selected to oversee the creation and delivery of trainings and projects, providing clear communication of new processes and policies.

Sacramento, California Area

• Recruiting, training and managing staff of 11 Service Leaders in 5 Regions / 30 Markets.
• Increased sell-thru in all markets.
• Increased speed of collection process for fund-raising division.
• Increased number of accounts for fundraising division by events and lead generation.
• Ensured that all accounts in all markets had service plan implemented and documented.
• Demonstrated strong leadership proficiency.

Sacramento, California Area

• Implemented, trained and supported sales and service teams on all operational aspects of business.
• Recruited, trained, motivated, coached and retained high performing operations and administrative teams.
• Conducted timely and accurate employee performance reviews & follow-up trainings.
• System tester and trainer for new Customer Relations Management data base (Net Suite).
• Responsible for planning and coordinating all aspects of sales meetings and events: venue, travel & content.
• Maintenance of data integrity for a $6MM Region.

Sacramento, California Area

• Successfully managed all administrative functions of Fortune 500 Company.
• Recruited, hired, trained and developed high caliber management and administrative personnel for all 14 Entertainment administrative offices.
• Supervised administrative offices, managers and administrative personnel in offices throughout US and Canada.
• Developed goals and performance standards for all administrative offices resulting in highest performance on record.
• Conscientiously planned and developed numerous trainings and conferences for company.
• Assisted Senior Vice President on all company projects and directives specific to administration with a $3.5M expense budget.

Sacramento, California Area

Consistently increased levels of responsibility and performance throughout tenure at Entertainment Publications, LLC.