Linda Tat Email & Phone Number

North York, Ontario, Canada

Supporting the Subscription part of Imagine business. Focus on accurate and timely Billing and Execution of Mycare andAdvertising Technology Licensing Contracts. Collaborate with Sales, Legal and Customers to investigate and followthrough to address issues. Identify and make process improvements for the good of the business.• Thoroughly review, analyze and interpret subscription contract terms and conditions to configure accurate billingstructures in Oracle Fusion platform• Perform pricing audits to ensure contracts are compliant to pricing terms• Prepare MicroStrategy summary reports to validate order and payment structures

Scarborough, Ontario

Direct the Telecommunications Expense Management (TEM) process within the IT function to monitor budgeting and maximize cost savings. Oversee the telecommunications invoices for voice and data services, including auditing any discrepancies. Conduct invoice analysis, approvals, validation, and allocations on a monthly and quarterly basis. Collaborate with internal and external partners to identify opportunities for improvement and introduce enhancements operational procedures. Support the Global Technology group expense forecasting and budgeting. Utilize ticketing system for processing internal user requests. ● Spearheaded the automation of the invoicing process that improved processing time.● Coordinated deployment of digitized billing process that allowed for online approval and payment processing and improving efficiency.● Implemented new operational processes to enhance reporting and analysis pertaining to expense allocations, in support of ongoing finance projects and business requirements.

Toronto, Canada Area

Supported sales quotes through strategic analysis of product and promotional material, and designing pricing structures. Led the User Acceptance Testing (UAT) process to ensure product specifications and quotes were accurate and complete. Oversaw the corporate systems relating to customer billing to increase efficiencies and ensure integrity of data. ● Analyzed billing requirements from marketing and setup in AS400 or NetCracker to validate invoices prior to implementing to production.● Customized the display of product features to enable more effective sales quotes.● Created queries and reports to validate billing and close service tickets and other internal inquiries.

Toronto, Ontario, Canada

Planned product and promotional discounts in support of customer contract requirements. Identified process gaps and created documentation and guidelines to enhance efficiency. ● Created pricing structures in compliance with company objectives and policies.● Reduced timeline for change requests and ensured accurate customer invoicing through conducting functional and non-functional User Acceptance Testing.● Improved learning curve for new hires by more than 30% by enhancing templates and developing protocols for technical and operational processes.

Richmond Hill, Ontario, Canada

Oversaw marketing analytics for the Staples "Dividend" reward program. Conducted campaign analysis for promotions and customer profiling for monthly and quarterly reporting in Brio and Unica. Supported marketing initiatives with Dividend and CitiGroup Enterprise MasterCard groups through developing reporting and analysis of campaign results. ● Redesigned monthly reporting to include statistics on retention to enhance customer profiling.● Championed templates for use in retail marketing campaigns.

Toronto, Canada Area

Subject matter expert for the AIRMILES Reward Program working with Virtual Account Team in understanding client business & objectives and managing client relationships for up to 10 clients. Industry sectors such as auto, credit card, insurance, publishing and retail. • Led Marketing support team to conduct marketing initiative participation through campaign design, segmentation and target, data extraction and analysis according to each industry’s requirements. • Completed other analysis, forecasting and monthly variances which identified business and marketing opportunities.• Consolidated marketing initiatives and results for assigned Sponsors leading to enhanced future updates using standardized PowerPoint template.

Education record

Bachelor Degree, Business Administration & Information Management