Providing support services in three key areas:Event management: Concept to delivery event planning, implementation and management. Database - logistics - communications - registration process - delegate care.Written word: drafting, editing, translating and proofreading.Administrative support: HR administration, succession planning, recruitment and pay reviews as well as marketing/communications and project planning/ implementation.Personal assistance: You name it, I can probably do it!Delighted to be working with my current clients: Asia Plantation Capital (sustainable forestry), Fragrance du Bois (oud-based, luxury fragrance line) and the Better Buying organisation.

The APC Group SA is head-quartered in Geneva, and is the administrative head office and marketing division of the wider APC Group of companies. The APC Group has a diverse range of businesses across four continents, and while the activities and sectors may vary across the Group, there is one common denominator that lies at the very heart of the ethos that unites us; and that is, sustainability. The Group consists of a number of plantation owners, operators and management companies, all of which are leading the way in sapling cultivation, forestry growth, bamboo propagation, agroforestry and plantation husbandry. This is all allied to, and working in tandem with, pioneering research, development and innovation in inoculation methods, harvesting techniques, distillation systems and product processing, at the same time fulfilling the Group’s firm commitment to a range of socially responsible projects that bring important economic benefits to local, rural communities. In addition, the APC Group SA focuses on the marketing of all its associated end products, and works with other companies and institutions outside the Group - such as manufacturers, distributors and academia - to develop sustainable products for today's eco-conscious consumers.https://www.apcgroup.ch

Support the organisation's in-house team:Marketing Communications Updating the membership databaseDrafting briefing papersOrganisational strategy

Undertook Generalist HR admin role for the Private Banking division including annual review process, compensation analysis, tracked absences, drafted work certificates and delivered HR services to the division's employees as required.Managed the online recruitment process.Undertook the translation of HR related documents into English.

Undertook Generalist HR admin role for the Investment division including annual pay review analysis and process, managed payroll for the Luxembourg office, back-up payroll for the London office, tracked absences, drafted work certificates and delivered HR services to the division's employees as required. Implemented enhanced internal communications initiatives with the department heads and their staffs.Undertook the translation of HR related documents into English.

Airport Experts primarily provides airports and airport related companies with a single source of reliable research data, speakers and instructors for their courses, workshops, seminars and conferences. Our particular area of expertise is in needs analysis and the development of relevant training materials and delivery.In addition, we offer bespoke support to airports in the fields of airport safety, security, environmental issues, human resources management and Corporate Social Responsibility.

Developed and implemented the GTH Business Plan, driving the business to meet and exceed airport member needs, managing its products and services and delivering a net annual profit to the ACI budget. Integrated and managed the overall GTH programme, including providing technical assistance and advisory service to the Airport Management Professional Accreditation Programme (AMPAP) in partnership with ICAO as well as the Airport Executive Leadership Programme (AELP) in partnership with the John Molson School of Business at Concordia University. Developed, implemented and managed the e-learning segment of the ACI GTH offering in partnership with Ceventas. Established 8 training centres worldwide.Maintained role of HR partner for the association HQ staff including workforce planning strategy and implementation, succession and compensation planning, liaising and coordinating with regional office staffs and organizational change.

Developed and implemented a full programme of Member Services for airports and World Business Partners for the ACI, including conferences, seminars, workshops, publications and other support services. Undertook numerous HR management tasks and projects including compensation reviews, recruitment, talent management, implementation of Swiss labour laws, training and mentoring. Planned, implemented and managed the annual conference programme on airport related topics ranging from environmental issues to safety, security, IT and commercial strategies. In addition, developed and managed ACI’s World Annual conference and Assembly. These events were held across the world and entailed meticulous coordination with ACI regional offices and local host airports. Guest instructor for the Aéroports de Paris internal management training courses,

Initiated and developed the airport-specific marketing communications programme for SITA, including internal training as well as intranet and extranet services for the SITA sales force,Internal staff trainer on “Airports 101”

Planned, organized, developed, staffed and controlled the Front Desk, Reservations, Concierge, Bellstand and Telephone departments. Supervised all HR related activities for these department of the hotel, including: hiring, succession planning, training and terminations. Principal driver of the opening/launch team. Created and implemented policies and procedures. Developed and managed operating budgets and forecasts, implemented cost control measures: increasing room sales by 22.6% over budget in 1989. Hired, trained and managed a staff of over 300 employees, managing payroll, staffing strategies and succession planning. Member of the Executive Committee.

Managed and developed the Front Desk, Reservations, Concierge, Bellstand and Telephone departments.

Managed (Reception, Housekeeping, Food & Beverage, Client Services) 83 deluxe guest rooms in the "Concierge" section of the hotel - working in collaboration with the Front Office Manager of the main hotel.Member of the opening/launch team.Received "Supervisor of the Quarter" award.