Linda Tous Ponce Email & Phone Number

Mississauga

Mississauga, Ontario, Canadá

 Conduct information and orientation sessions for newcomers Provide newcomer families with tools to develop mindfulness Establishing a psychologically safe environment Active listening Creating focus amongst the group Unbiased objectivity

Toronto, Ontario, Canadá

 Assist to provide active and solution-focused listening, Mental Health support and response, as well as suicide and crisis response and intervention Provide exceptional support on the relief lines, through the Spectra Touch Base and the TeleCheck Senior Program Deliver a caring and a non-judgmental ear to many callers coping with mental illness and isolation Respect for diversity, open communication with clients and colleagues Motivation and initiative towards responsibilities, as well as a generally positive attitude in the helpline environment Participation in community extension activities, in addition to performing administrative tasks, especially using Microsoft Word and Excel

Medellín Colombia, Gta Ontario

Mississauga, Ontario, Canada

• Development of a transition plan for women• Development of safety strategies or plan for women and their dependents to prepare them for the possibility of further violence• Assessed client needs in a timely manner to effectively complete forms • Conducted informative outreach sessions to promote external services • Community referrals to appropriate services and cultural resources• Skill building related to domestic violence and healthy relationships

Remote

Mississauga, Ontario, Canada

• Assist to provide active and solution-focused listening, Mental Health support and response, as well as suicide and crisis response and intervention• Provide exceptional support on the relief lines, through the Spectra Touch Base and the TeleCheck Senior Program• Deliver a caring and non-judgmental ear to many callers coping with mental illness and isolation• Respect for diversity, open communication with clients and colleagues• Motivation and initiative towards responsibilities, as well as a generally positive attitude in the helpline environment• Participation in community extension activities, in addition to performing administrative tasks, especially using Microsoft Word and Excel

Mississauga, Ontario, Canadá

 Provide referrals to community resources and services where barriers exist Maintain and update clients’ information in a customized database (OCMS) Assist with the preparation of the monthly and periodic activity and statistical progress reports  Provide awareness at many levels through advocacy and promotion with other organizations, individuals and groups Provide emotional support and guidance on-call through active listening  Assist with the coordination of group networking meetings, and information sessions Ensure newcomers and immigrants settle comfortably by having access to various resources and information  Orient and help newcomers and immigrants in filling various forms Provide Interpretation service for Spanish-speaking clients and general information to clients on the phone  Support PMC employment programs in assisting the newcomers to become job-ready

Colombia

 Delivered motivational training and meditations to the employees and children of the foundation for the excellent performance of the same.  A created weekly report of the work and the results obtained in the institution

Social Services Worker

Social Communication