Accountable for the development, implementation, operational effectiveness and administration of the compensation, benefit and recognition programs, ensuring our programs are competitive, flexible and suppprtive of achieving key organizational goals. Leading the HR Services team and leveraging available technology, responsible for the accurate, efficient, consistent, measurable delivery of all HR processes, delivering insights into people initiatives through key metrics and KPIs with a strong focus on delivering an efficient, productive and positive end user experience.

Managing through a team of Specialists, responsible for the design and management of compensation policies and practices across Canada, the US and UK. Accountable for ensuring internal equity, external competitiveness and delivering quality, timely and cost effective compensation related solutions. Includes effectively managing the annual salary increase and short term incentive cycles, proactively driving initiatives associated with the corporate salary structure, job evaluation system, rewards and recognition, pay equity compliance and compensation surveys. Provide advice and counsel to HR and Business Leaders on market data and trends, interpretation and practical application of compensation practices and guidelines. Continually identifying opportunities to drive improvements in team output and performance.

Compensation and Benefits Sr Manager: Lead the Senior Program Managers for Incentive Strategies & Benefits. Responsibilities span the design and operational aspects of the Total Compensation programs for close to twenty thousand employees across all business units in IBM Canada, including base compensation, variable pay, incentives, health benefits, recognition, rewards. Proven ability to build and maintain strong client partnerships at all levels to drive strategic HR solutions and enable successful business performance.Global Compensation Program Manager: Engage as a strategic partner with Global Compensation Strategy, Line Leadership and HR teams to provide effective consultation and thought leadership on unit employee and executive compensation strategies to attract, retain and motivate talent. Drive appropriate labour cost balance within units to ensure compensation investments are tied to business resource strategies.

Lead for nine business units spanning all lines of business, partnering with 100+ mgrs and senior executives requiring the integration of business insight with HR policy and practice to successfully achieve business objectives. Engaged in several complex employee situations, investigations, legal issues, and resource rebalancing. Required creativity, negotiation, leadership and partnering with multiple areas and levels of IBM to drive strategic solutions. Created retention, promotion, compensation, recognition, development and succession plans to drive improved organizational capability.

Partnered with management teams to identify and action challenges related to hiring, retention, succession planning, compensation, performance management and workforce rebalancing. Developed and followed through on project plans to increase workforce stability, improve competitive posture and contain cost. Innovative thinking required to satisfy legal, financial and employee relations issues.

Successfully designed and managed the IBM Canada Salary Plans requiring superior negotiation skills, flexibility and creativity to balance the various, and often competing, objectives of the compensation plan. Involved extensive collaboration with Global and Canadian Compensation teams; partnering with, and independently gaining support from business unit and Finance executives, Global Compensation and Finance teams. Led and coordinated Competitive Intelligence team to ensure successful, on-time, on budget delivery and implementation. Canadian lead and key subject matter expert on Global Compensation and Competitive Intelligence teams.Understanding and focus on the balance between HR and business objectives was critical for success.

Led the design, deployment and education of the Canadian services and sales incentive plans. Established effective partnerships with business leaders while driving and coordinating the delivery and implementation of the IBM incentive plan policy. Recognized as the subject matter expert on services incentive plans and strategies. Team lead for Commission Payment Analysts in Finance.