Main Responsibilities & Achievements:-Managed HR & Admin work for the whole Education Group-Summarized work achievements or progresses of 2018-2019 school year, formulated development strategies & plans of 2019-2020 school year, supervised implementation, provided consultation and support for senior leaders on decision-making of personnel management-Led organizational restructure twice for Group HQ and more than 10 subordinate companies & schools/colleges within 8 months, allocated related positions & budgets-Set up job responsibilities, recruitment standards, policies and plans, managed headhunters & recruitment websites, expanded recruitment channels, and closed more than 40 middle-senior level positions for the Group, arranged proper onboarding training and professional training-Worked out new performance management rules and annual performance evaluation indicators and standards according to business objectives, completed annual score of all staff-Established and optimized compensation & benefit system & process, analyzed labor cost, prepared for IPO-Edited & revised HR policies, regulations & staff manual for Group HQ & schools/colleges-Optimized Group work, sorted out rights & responsibilities between HQ and schools/colleges-Realized and upgraded online HR management -Take care of Chinese & foreign employees, properly handled employee turnover and dismissal-Released recruitment rules for foreign teachers, unified labor contract, salary & welfare system of foreign teachers in each school/college-Guided and assisted daily work of school/college HR teams -Managed administration work for the whole Group, including file management, document flow, process optimization, fixed assets, meeting management, office supplies management, seal management, schedule arrangement and vehicle use management etc.-Built up professional HR & Admin team and self-motivated working culture, coached team members for both for career development and performance development

Main Responsibilities and Achievements: -Was in charge of national HR life cycle service & employee relationship management, compensation, benefits and performance management, HRIS & data analysis, HR Hotline and other HR Related Services, ensured HR service in time, accurate and satisfied -Recombined & developed HR shared service team, formulated & executed service strategy, service level agreement of HR shared service center, standardized & optimized service policy, process and operation manual, made it online and shared with all staff-Assisted building up Finance SSC, IT SSC and Marketing SSC-Reviewed & updated HR life cycle service for full time employees-Unified labor contract for full time foreign employees and labor agreement for part time employees both Chinese and foreigners -Systematized part time employees’ information and compensation management-Intelligentized performance management and realized national payroll & bonus proposal online-Optimized special working time & simplified HR approval process-Established HR hotline to provide HR consultation service all over China-Implemented organization restructure, standardized setting job posts & job grades-Re-selected service vendor to re-develop, test, and implement HRIS, strengthened data management and data analysis -Connected HRIS with Enterprise WeChat, finance system, IT system and marketing system-Supported establishing online training system and application process -Increased operation efficiency of education centers-Contributed to contract management, tax avoidance, social benefits compliance to ensure compensation operation conforms to local labor laws, company rules and regulations-Prepared material for IPO and attracting investment -Launched national employee service satisfaction survey and held quarterly HR meetings -Continuously delivered high-quality service, improved employee experience & increased employee service satisfaction, consolidated trust and relationship

Main Responsibilities and Achievements: -Was responsible for improving satisfaction of APJC regional employees & key business stakeholders from hire to retire employee service, strengthening employee engagement, communication, employee support and managing overall relationship & trust-Changed from regional performance in last to Number 1 after 3 months of onboarding and kept it for more than 4.5 years-Applied expertise to ensure balance between global HR consistency and local relevancy-Oversaw implementation, monitored, managed risk, executed change management of new HR solutions and accelerated change-Ensured smooth progress in organization restructure and business transition & optimization -Recruited, trained, developed, maintained and released team members in several transitions (first staffing employees, then BPO team, then Cisco employees and third-party workforce) -Designed new service deliver model & metrics, first implemented in AP then extended to global e.g., changed lean management to end to end service model, assigned customers/BUs/countries to different team members, initiated primary responsible person and back-up working methodology, gave team members development space and motivated them-Innovated, digitalized, and simplified working process in employee service -Promoted Employee Service branding to AP employees-Transferred HRBP work to employee service team in Asia -Managed relationships with external vendors and service providers such as staffing companies, recruitment agencies, BPO providers, legal advisors and payroll vendors -Launched, promoted and improved HR system and tool such as hiring system, benefit system, data management system, performance management tool, payroll and PTO system

Main Responsibilities and Achievements: -Worked closely with business managers and HR business partners to identify the staffing needs and developed recruiting strategies & plans to support the fast business growth -Utilized Hiring Center Recruitment Method as the first person, offered candidates within 1 week, then shared best practices to other hiring work-Set up new interview principle, shortened interview time from several months to 1 month-Led team closing positions one year in advance, personal contribution to 45% of total openings-Paid close attention to the compensation and benefit in the market, understood expectation from internal employees and external candidates, advised proposal to C&B -Improved employer branding, became benchmarking in the RPO market -Was awarded for Best Client Communication

Main Responsibilities & Achievements: -Established recruitment SOP from scratch and trained all business staff-Developed and maintained Randstad operation system and database -Designed performance management model, KPI, analyzed recruitment performance & coached personal development- Advised managers and employees in business matters and supported application

-Developed 5 new KA clients & delivered candidates, enlarged regional business -Expanded & trained business concept, culture, recruitment operation & working system in Beijing

-Practiced all recruitment operation e.g. onsite recruitment service for Telfort, project based recruitment and staffing for KLM, mass recruitment for Vodafone, recruitment of professionals

Was responsible for the HR project named China Best Employer 2007 in Shanghai

Was in charge of developing suppliers & sourcing of medical & laboratory equipment in China

Responsibilities: Export trade operation